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Litigation officer

Ipswich
BCMGlobal
£40,000 - £45,000 a year
Posted: 21 September
Offer description

Oin BCMGlobal Mortgage Services as a Litigation Officer

Are you ready to take your career to the next level? BCMGlobal is on the lookout for a Litigation Officer to join our team in Ipswich. This is your chance to step into a pivotal role, managing mortgage accounts and guiding them through the litigation process — all while making a real difference to our customers.

What You'll Do

* Own and manage your caseload of mortgage accounts, balancing empathy with expertise.
* Speak directly with customers, exploring their circumstances and finding the right solution for every case.
* Ensure payment obligations are crystal clear — and collected in line with lender terms and Court Orders.
* Navigate loan conditions with confidence, explaining them clearly and fairly.
* Flag issues early, offer smart recommendations, and bring balanced, technical insights to complex situations.
* Build strong relationships with clients, third parties, and internal teams.
* Keep records accurate, up to date, and audit-ready.

What You'll Bring

* Empathetic communication style.
* A customer-first mindset, always looking for fair, workable outcomes.
* Knowledge of mortgage loan documentation, regulations, and the UK Benefits System desirable.
* Team spirit — you deliver on commitments and lift others up.

Bonus points if you bring:
litigation experience, court procedure know-how, a Law degree, or full CeMAP qualification.

Why BCMGlobal?

At BCMGlobal, you'll be more than a Litigation Officer — you'll be part of a collaborative team where your skills are valued, and your growth is championed. We offer:

* 25 days holiday (+ option to buy more)
* Employer-matched pension (up to 5%)
* Life assurance x4 salary
* Private health care (role dependent)
* Wellbeing & volunteering day
* Sports & Social Club + Summer & Christmas parties
* Employee recognition, referral, and bonus schemes

If you're passionate about people and eager to grow in a fast-paced, rewarding environment — we'd love to hear from you.

Apply today and take your career forward with BCMGlobal

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