Job Overview
CLINICAL CODING DELIVERY MANAGER – responsible for the day‑to‑day management of clinical coding staff and ensuring accurate, timely coding for NHS England ATLAS system, supporting payment by results across Mersey and West Lancashire Teaching Hospitals NHS Trust. The role offers fully remote working with the option to work across Trust sites.
Main Duties
* Manage the operational delivery section of the clinical coding team, maintaining effectiveness and a high standard of work.
* Oversee day‑to‑day processes that support operational delivery, including management of Teams channels, review of rotas, and other related tasks.
* Extract and analyse highly complex patient data from clinical records to identify appropriate diagnoses and procedures in line with current national guidelines, applying judgement where necessary to ensure accuracy.
* Handle all clinical coding queries and collaborate with clinicians to resolve coding issues.
* Plan and prioritize own workload and that of the team to achieve departmental objectives.
* Stay up‑to‑date with current coding issues and developments within the department.
* Create an environment conducive to continuous learning and skill development.
* Ensure all coding is completed accurately and timely, meeting national and contractual mandates, and provide regular progress updates to the Clinical Coding Manager.
Qualifications
* Excellent standard of education.
* Accredited Clinical Coding Qualification (ACC).
* Degree level education or equivalent experience.
* Managerial qualification or equivalent experience.
* Completed the Clinical Coding Standards Refresher course within the last 12 months.
Knowledge, Skills and Experience
* Demonstrated coding accuracy levels exceeding the Data Security and Protection Toolkit (DSPT) standards.
* Knowledge of national benchmarking systems relevant to clinical coding, such as HED and metrics including SHMI/HSMR.
* Experience working with clinicians and senior staff.
* Experience delivering presentations on clinical coding.
* Comfortable working in an office environment.
* Excellent medical terminology and anatomy/physiology knowledge.
* Initiative to make operational decisions and organise workloads.
* Ability to work both independently and as part of a team.
* Work effectively under pressure to meet challenging deadlines.
* Knowledge of data protection legislation, Caldicott, and other relevant guidance.
* In-depth understanding of clinical coding rules and conventions.
* Effective interpersonal and communication skills.
* Proficient with Microsoft Office and EPR systems.
* Familiarity with NHS classifications, such as inpatients and day cases.
* Knowledge of Payment by Results.
Additional Requirements
* Excellent concentration skills and attention to detail.
* Flexible approach to work and use of PC/VDU for a substantial proportion of the day.
* Willingness to travel across Trust sites.
Benefits
* Generous pension scheme.
* Unsocial hours payments where applicable.
* 27 days annual leave on commencement (pro‑rata).
* Access to a range of NHS discounts.
* Support for flexible working from day one.
* Performance reviews and employee of the month recognition.
* Staff health and wellbeing programme.
Equality, Diversity and Inclusion
We actively cultivate a professional environment of fairness, equality, dignity, and respect for all individuals. We welcome applicants from all backgrounds and value the unique skills and perspectives they bring. Our commitment is to promote diversity, support disabled applicants through a guaranteed interview scheme, and provide equal opportunities for all, including armed forces veterans.
Health and Safety
All employees must comply with the Trust's smoking policy and safeguarding commitments supporting children, young people, and vulnerable adults.
Application Notes
Applicants should ensure all information provided is truthful and fact‑based. AI‑generated content is not accepted. Please be aware that disabled applicants may be offered a guaranteed interview where relevant.
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