What will I be doing?
Through our waste contract with Tees Valley HWRC, SUEZ has committed to establishing re-use shops at our Household Waste Recycling Centres (HWRCs) to resell donated items.
As a shop operative, you will be responsible for the daily operations of our re-use shop at Tees Valley HWRC, working closely with the re-use manager to ensure the shop is fully stocked and everything is properly stored or prepared for sale.
This will involve you:
* Merchandising stock, organizing, preparing, pricing, and presenting donations for sale to increase sales and ensure customer satisfaction.
* Managing stock and communicating with the re-use manager about stock needs.
* Operating the cash register, handling cash and credit card receipts, and processing returns and refunds.
* Ensuring goods are sold at appropriate prices and rejecting items are disposed of properly.
* Arranging collections and deliveries efficiently and cost-effectively.
* Maintaining the security of the shop premises, stock, and cash.
* Promoting the values of the shop and the charitable nature of the re-use scheme.
* Providing excellent customer service to encourage repeat business and ensure the smooth operation of the shop.
What are the requirements?
* You should be passionate about the environment and the re-use project, with prior retail experience and a strong commitment to excellent customer service.
* Knowledge of recycling and upcycling is desirable, or willingness to develop this understanding. You should also have experience in stock management, merchandising, and handling financial aspects of retail.
* A flexible attitude towards shift work and weekends is required.
* Confidence to work alone in the re-use shop initially, until volunteers are recruited.
* Excellent teamwork skills, as you will work closely with site staff at the HWRCs.
* This role primarily involves working in the re-use shop, but when not engaged there, you will be part of the site operative team at the HWRC.
Who we are
At SUEZ, we pride ourselves on driving positive environmental change through innovation and sustainability. We are passionate about protecting our planet and its people. We seek a hardworking, positive individual to join our close-knit team and be at the forefront of our efforts.
If you believe you are a good fit for this role and want to learn more, please apply. We look forward to speaking with you!
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