ARE YOU THE ONE? At Samsung, we dont just sell hardware; we sell experiences that sit at the centre of peoples lives. As our Consumer Insight Manager, you are the voice of the human in the room. Your mission is to uncover the why behind the what, transforming data and research into powerful insight stories that challenge assumptions, inspire teams, and shape smarter decisions. Reporting into the Head of Consumer Insights, youll operate as a trusted partner, detective, and storyteller. Youll dig through tracker data, ad hoc research, and behavioural signals to uncover the hidden truths that make leaders pause and rethink strategy. This role blends analytical rigour with creativity, spotting patterns others miss and translating them into insight that drives action. WHAT YOULL BE UP TO Support and help manage primary research projects across quantitative and qualitative methodologies, including brand tracking, ad-hoc studies, U&A, segmentation, concept testing, and customer experience research. Contribute to the design of surveys and discussion guides, ensuring research objectives are clearly linked to business questions. Coordinate logistics for focus groups, depth interviews, and online communities, including briefing agencies and internal stakeholders. Go beyond topline KPIs to uncover emerging trends, shifts in attitudes, unmet needs, and underlying drivers of behaviour. Proactively interrogate data to identify anomalies, tensions, and opportunities others may overlook. Synthesize multiple data points into clear hypotheses and insight-led narratives. Translate complex research findings into concise, compelling insight stories tailored to different audiences. Develop presentations that balance data, narrative, and visual impact, moving beyond charts to clear consumer-led stories. ARE YOU OUR PERFECT PARTNER? Youre radically Curious: You naturally ask why? and arent satisfied with surface-level answers. Youre analytical yet Empathetic: Comfortable with numbers, but equally attuned to human behaviour and emotion. Youre a Natural Storyteller: You believe insight only matters if its understood and acted upon. Youre Tech-Savvy: Genuinely interested in consumer electronics, technology trends, and how people use devices in real life. Youll have experience either client-side or within a market research agency. Youll have proven experience working with primary research across quantitative and qualitative methods. Youre comfortable navigating consumer tracker data and research platforms. Youll have strong data literacy with the ability to interrogate and interpret findings. Youll have demonstrable example of an insight youve delivered that led to a tangible business or strategic change. WHAT YOU CAN EXPECT FROM US Competitive Salary: Up to £40,000 Per Annum 10% Bonus Company Sick Pay Life Assurance: 4 times your annual salary Access to a range of discounts and perks across our key partners & beyond Development Opportunities