Sanctuary Students provide safe and secure accommodation to thousands of students around the country. We believe that our strength lies in our dedicated staff who help students with their everyday needs.
Receptionist
Denmark Road : Manchester
GBP 17,104 : GBP 18,011
25 hours per week
We have an opportunity for a receptionist to join our Accommodation Management team, based at Denmark Road in Manchester.
You will be the first line of contact at reception providing excellent customer service in addition to completing a variety of administrativetasks
The role ofReceptionistwill include:
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:Answering telephone calls and responding to email enquiries
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:Raising purchase orders
:Handling student mail and parcels
:Carrying out monthly audits
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:Provide customers and staff with clear guidance,informationand practical advice on receptionservices
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:Support the delivery ofhigh qualitycustomer service by resolving problems or setting into motion the means of resolution
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:Support the maintenance of effective filing systems, database records and processes that enable theaccuraterecording andtimelyprovision ofinformation
Skills and experiences:
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:Recent experience of undertaking a similar role
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:Good communicationskills and working knowledge of effective communication at alllevels
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:Proven experience of providing excellent customer service
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:Proficient user of Microsoft packages including Word,Exceland Outlook
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:Some knowledge of working to deadlines and prioritising work loads
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:Some experience of analysing and diagnosing problems and implementing effective solutions
Why work for us?
Sanctuary Studentsmanagesaccommodation for over 11,500 students across England and Scotland.We work in partnership with universities to provide cost:effective facilities management and support services, as well as providing specifically designed andpurpose builtaccommodation direct to students across the UK. We offer a range of accommodation from shared flats to self:contained apartments in some of the biggest university towns and cities in the UK, including London, Manchester,Liverpooland Glasgow.
Our Benefits
As part of our commitment to making Sanctuarya great placeto work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The packagerecognisesyour contribution, supports your physical, mental, and financial health, and gives you the flexibility to tailor your employee benefits by offering:
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,104 per annum (rising to GBP 18,011 with an additional policy allowance of GBP 489 per annum after 12 months, subject to satisfactory performance)
:25 days leave rising to a maximum of 30 days (plus public holidays)
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:A pension scheme with employer contributions from Sanctuary
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:Life Assurance
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:Employee Advice Service including counselling
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:Cycle to Work Scheme
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:Voluntary health plans
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:Employee discounts
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:Wellbeing support and tools
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:Employee recognition scheme
Job Reference:
We are only currently accepting applications from those with the right to work in the UK.
If you are applying internally,dontforget to use your internal careers account tosubmityour application.
We might get a lot of applications so reserve the right to withdraw this advertisement at