Our Administration and Support Officer is one of the first points of contact for visitors and members of the public, handling a range of enquiries and playing a vital role in conveying our ethos of a helpful and proactive council. This is a customer facing role where you will be an indispensable part of the council's service delivery from processing applications to our community grant scheme, coordinating Taste Knutsford tours and undertaking the day-to-day administration of Knutsford Cemetery.
You will undertake a broad range of routine administration, from managing databases, reporting maintenance issues, maintaining stationery stocks and processing invoices to handling routine correspondence. All the different aspects which help keep a busy office and a busy council running efficiently.
You will undertake the day-to-day administration for Knutsford Cemetery. This will involve dealing with recently bereaved members of the public, providing guidance on burial matters and processing various administrative tasks including transfers of burial rights and applications for memorial works. You will support the effective management of cemetery processes such as memorial inspections and at times have to enforce the rules of the cemetery with customers.
Your role will also be to help us get our message out to the community by maintaining the council's websites and social media accounts, including to proactively generate suitable content. You'll maintain the main town council website as well as our market hall and taste knutsford websites, ensuring they are kept up to date and respond to user's needs.
You will help coordinate bookings for funerals, weddings and other hires of the Tabley Hill Chapel and you will also coordinate bookings for meeting rooms at the Council Offices.
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