Technical Sales Engineer Support Associate - £26,000
Location:
Primarily based in the Tunbridge Wells area with periodic travel to client locations as required.
Team:
Commercial Sales Operations
Role Overview:
We’re seeking an enthusiastic and detail-oriented individual to join a high-performing sales support team in a hands-on, hybrid technical-commercial role. This position is ideal for someone early in their career looking to develop expertise in both client engagement and technical sales processes. You’ll be a key contributor in enabling the sales team to deliver tailored solutions, build strong client rapport, and pursue growth opportunities within various projects.
Key Responsibilities:
Client Engagement & Relationship Building
Serve as a trusted point of contact for both prospective and current clients, helping to foster long-term partnerships.
Maintain a proactive communication style that encourages confidence and strengthens business connections.
Support the wider team in promoting technical products and services during project planning or early-stage specification phases.
Proposal & Tender Assistance
Work closely with the sales team to produce competitive, well-researched quotations based on client requirements and market dynamics.
Collaborate on bid submissions to ensure all deadlines and criteria are met.
Track submitted proposals and actively follow up to increase conversion rates.
Sales Development & Opportunity Tracking
Help generate new leads by re-engaging existing clients and uncovering new project potential.
Participate in occasional site visits to better understand customer needs and project environments.
Log and prioritise opportunities based on expected impact and alignment with strategic goals.
Commercial & Product Understanding
Align proposals with the client’s key motivations and project drivers.
Develop working knowledge of pricing strategies and margin considerations.
Liaise with internal delivery teams to ensure a smooth handover for confirmed projects.
Administrative & Internal Coordination
Keep sales records, CRM entries, and customer information accurate and up to date.
Support internal workflows by following documented procedures and approval chains.
Manage time effectively to support a dynamic and sometimes fast-paced sales environment.
Requirements:
Electrical, Mechanical, HVAC OR BMS Knowledge