Due to increased global growth, we are seeking a Air Freight Coordinator to be part of our Air Freight team at our offices based in London Heathrow. You will coordinate Air Freight activities for Alpi UK. Office Hours: Monday – Friday, 8.30am – 5.30pm – (inclusive of one-hour unpaid lunch). This role is office based. (must be flexible with the working hours) Salary Range: £25,000.00 - £30,000.00 per annum (dependent upon experience) Key Roles and Responsibilities The ability to co-ordinate with Network partners and UK clients to arrange a booking to be shipped from origin to destination country Basic understanding of INCOTERMS and the risk and liabilities of each term The Ability to co-ordinate with network partners, UK clients and/or internal teams to arrange a booking to be shipped from origin to destination country, maintaining clear and effective communication at all times Ensuring all shipments adhere to international trade regulations, customs procedures, and export control laws Basic understanding of INCOTERMS and the risk and liabilities of each term To quote shipments prior to movement and applying agree rates where necessary Building relationships with airlines for cargo bookings and rate negotiations To liaise with partners to reach out for quotes and rates Familiarity with various export documents and their purpose Ensure all air export jobs are completed correctly and in a timely manner Ensure all customs declaration tasks are completed correctly and in a timely manner Has the ability to follow instruction and produce airway bill pre-alerts, ensuring accuracy in preparation to avoid critical delays or penalties Monitoring the progress of shipments from origin to destination, providing updates to destination partners. Understanding of HMRC Volumes 1 & 3 of the UK trade tariff. Report immediately to the line manager any amendments to customs declarations Ensure the operational system is always used correctly Assist other departments as and when required by the company Maintain regular communications with the network and sales team Look and propose new efficiencies in customer workflow Liaise with HMRC and maintenance of customs procedures Ensure all reports are completed as per provided deadline Ensure the SOPs are followed completely and accurately Look and propose new efficiencies in customer work flow Ensure that all goods under Alpi’s deferment account are approved for delivery with accounts or line manager or an agreement must be place on SOP or quotes Passing invoices from suppliers and providers within 48 hours from receipt Ensure insurance is charged correctly Ensure insurance claims are given to the claims department immediately Propose and report to Line Manager; strategies related to the Air products Provide support and holiday coverage for the local staff when required Skills, Experience and Competencies: Proven experience, gained ideally within the Freight Forwarding sector with a minimum of 3 years’ experience would be an advantage Knowledge and experience of Import and/or Export multimodal business Knowledge/skills required for Air Freight sales and products Demonstrate quality communication skills along with good presentation skills Proficient with Microsoft packages especially Ms Excel and general PC knowledge Good understanding of logistics processes and procedures Must be able to prioritise and organise own workload with attention to detail Able to work independently and as part of a team Must be flexible with their working hours Company Benefits Along with 20 days annual leave Public holidays and yearly salary review we offer the following benefits: After one year’s service company contributions increase 9% for the Group personal Pension Plan. After completing six months’ service, Alpi UK Death in Service equal to three times your annual salary. After one year’s service employees are eligible to join the Private Medical Scheme (application process required). Holiday loyalty days up to a maximum of 5 days (1 day per each on the anniversary of your date of joining) Confidential EAP platform for you and your immediate family members as spouse/partners and children aged 16 to 24 in full-time education, living in the same household. Access to our Employee Discounts and Perks, which includes Grocery Shopping, Holidays, Movies, Sports, Wellness and many more. The ALPI Group is a recognised player in the Freight Forwarding and Transportation Industry who also specialises in the Supply Chain and Logistics Solutions. With 80 years of history, our company has established best-practice standards in ground transportation, air and ocean shipments, customs clearance, and supply chain management. Still a family run company where people are treated as people, not numbers and considered for their value. With unchanged passion we strive to balance a growing company in a highly competitive industry, with family ethics and social responsibility. Alpi UK is part of the Albini & Pitigliani Group www.alpiworld.com Alpiness