Job Description
Field Support Agent*\nThis is a field-based role*, covering customer sites within the assigned territory. \n*Foodhub is one of the UK’s leading online food ordering platforms, supporting independent restaurants and takeaways with technology that helps them grow and keep more of their revenue. We pride ourselves on being a people-first business, combining innovative technology with real, face-to-face support.
Our field teams play a crucial role in building strong relationships with our partners, helping them succeed commercially while delivering outstanding service. As Foodhub continues to grow across the UK and internationally, we remain committed to supporting local hospitality businesses and investing in the people who represent us on the ground. \nWe are looking for a Field Support Agent* to act as the primary face-to-face representative for Foodhub within their region.
This role combines account management, relationship building, and technical support, with a strong commercial focus. \n You will work closely with restaurants and takeaway partners – from newly onboarded clients requiring EPOS installation, to established and VIP accounts – ensuring they get maximum value from Foodhub’s technology and services. \n This is not a reactive support role.
We are looking for someone who can build trusted relationships and then leverage thos...