At CV-Library, we have a simple vision: to help the world to work and we are looking for exceptional and talented people to help us realise this vision in both UK and overseas markets. We are in a period of accelerated growth, following a year of key strategic acquisitions and significant investment across all parts of the business from Tech and Data to People and HR, there's never been a more exciting time to join us or a better place to grow your career! Benefits Here at CV-Library, we value our employees and are committed to offering the best * 23 days holiday, plus bank holidays * Additional day off for your birthday * Holiday buy/sell scheme * Life Assurance - up to 3 times your annual salary * Medicash healthcare cashback plan - includes dental, physio, osteopathy, complementary and alternative therapies such as reflexology * Discounts as part of Medicash, gym memberships, shopping, entertainment etc. * Eyecare and flu vouchers * Employee Assistance Program and Mental Health First Aiders * Pension contribution up to 7% * Ongoing training and development - face to face training sessions available throughout the year * LinkedIn Learning - over 5,000 free courses to choose from * Long Service Awards The Role Hours: Monday-Friday, 9:00-17:30 Location: Fleet, Hampshire Working Pattern: Hybrid - 3 days a week on site We are looking for an Order Entry Clerk who will be responsible for accurately processing Dynamics customer orders, ensuring timely and efficient entry into the CVL admin system. The role requires attention to detail, excellent communication skills, the ability to handle customer inquiries and resolve issues related to order processing and invoicing. Responsibilities: * Enter customer orders into the CVL Admin system accurately and promptly taking information from Dynamics * Create payment plan for each order in CVL Admin as per Payment plan in Dynamics * Send sales invoices (proforma initially and VAT invoices on receipt of payment (to customers as generated in CVL Admin * Respond to customer inquiries via email * Coordinate with the Customer Success team to ensure timely order fulfilment * Maintain and update customer accounts in Dynamics with CVL Admin Order ID to ensure orders are being re-keyed in legacy system * Work closely with sales and finance to ensure smooth order flow * Assist in the preparation of reports related to order status and invoice status What we're looking for: * 1-2 years' experience in order entry, customer service or a related field * Proficiency with MS Office (Excel, Word, Outlook) * Experience with order management software or ERP systems (desirable) We are actively committed to promoting a fully diverse and inclusive workforce and we welcome applications for this role from all candidates who meet the key requirements. Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application