Overview
Job Description
The salary for this role is £12.98 and up to £14.36 across selected locations within London. No previous experience required and full training will be provided.
You will work as a Health and Wellness Sales Advisor, combining expert product knowledge with customer service to drive sales and support customer wellbeing. You’ll be on the shop floor, creating personalised experiences, sharing expert advice, and helping customers discover solutions that work for them. You will receive full training and have the opportunity to complete our Healthcare Training Programme, giving you the skills to thrive. The role focuses on helping customers feel healthier, happier, and more confident in their choices.
About the role: reporting to the Assistant Manager, you’ll support health and wellness brands, offering expert, unbiased advice to ensure customers have a great experience every time. You’ll use open questions to understand customer needs and offer holistic healthcare solutions, including in-store and Online Doctor services, referring to the dispensary or pharmacist when needed. This is a people-focused role that uses sales and communication skills daily and supports diverse health needs. It is a sales-based role focused on team success, with no competitive, performance-based commission.
You will work to keep shelves well stocked, clean, and tidy throughout the day.
What you’ll need to have
These are essential skills or experience needed to succeed in this role.
* Enthusiasm and passion for health and wellness
* A warm, approachable manner and confidence to start conversations with customers
* Ability to put customers at ease so they feel comfortable sharing healthcare needs, which may be sensitive or graphic
* Self-motivation, sales-driven, and focused on delivering a great customer experience
* Team player who contributes to the team and store’s success
* Digitally savvy and comfortable with technology and omni-channel offering
* Proactive in learning about new products and services to deliver a seamless health and wellness experience
* Prepared to complete a Healthcare Training Programme (NVQ2)
It would be great if you also have
Desirable skills or experience (not essential):
* Experience working towards sales targets
* Experience in a healthcare or wellness setting
Our benefits
* Boots Retirement Savings Plan
* Discretionary annual bonus
* Generous employee discounts
* Enhanced maternity/paternity/adoption leave pay and gift card for families
* Flexible benefits scheme
* Access to free, 24/7 counselling and support through TELUS Health
Further benefits are available; details are at Boots rewards. Exclusions may apply. Salary estimates on third-party sites are not provided or endorsed by Boots.
Why Boots
Boots promotes an inclusive working environment and equality of opportunity. We are proud to be an equal opportunity employer and to embrace diversity, providing a positive and inclusive environment for all.
What’s next
If your application is successful, you’ll be invited to an in-store interview within the next 14 days. We are open to discussing part-time and job share options during the application process. We can provide reasonable adjustments to support you in the application and interview process.
This role requires completing a pre-employment check after receiving an offer. Depending on location you may be asked to submit a DBS, PVG, or Access NI check. Boots is a Ban the Box employer and will consider suitability on a case-by-case basis.
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