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Policy administrator

Tamworth
Permanent
Policy administrator
Posted: 15h ago
Offer description

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: UPS Capital, a wholly owned subsidiary of UPS, provides risk mitigation and insurance solutions for businesses of all sizes and industries along global supply chains. We are looking for a new team member to support our underwriting group as a full-time policy administrator who is able to work independently, proactively and with excellent attention to detail. What you'll do Reporting to the Underwriting and Compliance Manager, you will work closely with the sales and underwriting team to provide the following key support: Process insurance applications and respond to internal and external requests for information. Update operational systems to maintain compliance with bound policies and contractual agreements. Ensure quality and adherence to departmental guidelines Processes policy modifications and renewals for existing customers. Assist with other policy administration activities. Perform tasks ensuring quality and overall complete customer service. Coordinate communication with UPS Capital (UPSC) sales managers in their support of managing customer opportunities. Investigate customer shipping background and behaviours. Processes Risk Assessment Criteria (RAC) Requests What you'll get A salary in the range of £28k - £33k per year, depending on experience. UPS employee shipping discounts Opportunities to progress with our 'promotion from within' policy Industry-leading training Employee assistance programme Remote work opportunities, including the supply of all necessary equipment. What you'll do Reporting to the Underwriting and Compliance Manager, you will work closely with the sales and underwriting team to provide the following key support: Process insurance applications and respond to internal and external requests for information. Update operational systems to maintain compliance with bound policies and contractual agreements. Ensure quality and adherence to departmental guidelines Processes policy modifications and renewals for existing customers. Assist with other policy administration activities. Perform tasks ensuring quality and overall complete customer service. Coordinate communication with UPS Capital (UPSC) sales managers in their support of managing customer opportunities. Investigate customer shipping background and behaviours. Processes Risk Assessment Criteria (RAC) Requests What you'll need Ability to manage multiple tasks and prioritise effectively. Strong attention to detail and problem-solving skills. A customer-focused mindset with a proactive approach to service delivery. Proficient in using CRM systems and MS-Office - Word, PowerPoint, Excel skills. Studying towards or interested in developing an insurance certification. Excellent communication skills in both written and verbal English, additional language skills in German, French or Italian are beneficial. Your career at UPS Capital: Great opportunities for discovering your potential in a globally successful company. Teamwork and passion for your job are the basis for a career that you can rely on for the long term. For a future that gets you further than you may have ever expected. Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

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