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Senior Store Assistant - Keyholder, Ross-on-Wye
Client: Toolstation
Location: Ross-on-Wye
Job Category: Other
EU work permit required: Yes
Job Reference: c7bc1912ce63
Job Views: 6
Posted: 12.08.2025
Expiry Date: 26.09.2025
Job Description:
What you'll do
Senior Store Assistant in Ross on Wye, 20 hours per week. We are looking for candidates who live locally and can easily commute to our store.
Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes. At Toolstation, we're focused on helping you grow with us. Many of our managers started on the shop floor and now run their own stores or oversee operations.
If you're after a fast-paced role with an employee-focused retailer passionate about customer satisfaction, this could be the perfect fit for you!
This is more than just a store job. You'll be the friendly face of Toolstation, helping customers find what they need, and you'll also be hands-on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you'll fit right in.
This position involves supporting colleagues to deliver a great customer experience. Retail experience is not essential, but some experience as a key holder or supervising team members is preferred.
Get stuck in: Handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.
Provide outstanding service: Engage with customers and stay efficient during busy times to offer a great experience.
Ask the right questions: Show genuine interest in customers' projects to help them find everything they need.
Be Proactive: Promote Toolstation Club and Trade Accounts, signing customers up for deals and prices.
Keyholder responsibility: Open and close the store, assign daily tasks, and provide supervisory cover when needed.
What you'll bring
A friendly personality: Help maintain store standards and create a welcoming workplace.
Reliability: Be dependable and flexible to support customers and team.
Accountability: Take charge in previous roles and step up when needed.
Your best self: Bring energy, enthusiasm, and let your personality shine.
What you'll get
Why Join Us?
At Toolstation, your career is in your hands. Opportunities for progression, role exploration, and internal mobility within the Travis Perkins Group are available. We support your growth with training, including the Toolstation Academy and Apprenticeship programmes.
Benefits include:
* 22 days holiday + Bank Holidays
* Company pension scheme and life assurance
* Bonus scheme and cycle to work program
* Save and buy as you earn options
* 20% discount across all Travis Perkins companies
* Health and wellbeing support via Aviva Digicare+
* Financial education, support, and recognition awards
* Discounts at over 1,000 retailers
About Toolstation
We are a fast-growing UK retailer of tools, accessories, and building supplies. As part of Travis Perkins plc, we serve trade professionals, DIY enthusiasts, and self-builders. Our store expansion offers exciting growth opportunities for ambitious individuals.
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