KEY RESPONSIBILITIES Communication Communicate effectively with all team members both within the practice with other agencies. Communicate effectively with patients and carers recognising their need for alternative communication methods. Health and Safety Use appropriate infection control procedures, maintaining work areas in own designated clinical room so that they are clean, Safe and free from hazards, reporting any potential risks. Understand and apply the principles of the cold chain Fridge Temperature Recording Check all emergency equipment and drugs as per CQC recommendations ensuring records are up to date. Know the health and safety policies and procedures within the workplace, including fire procedures, maintaining accurate Documentation, consent, sharps and needlestick injuries. Be aware of the Adult/Child safeguarding procedures, local guidance and referral criteria Personal development Take responsibility for own developmental training and performance, including participating in clinical supervision and annual appraisals Work with Practice Manager on any new training requirements To recognise and understand the role and responsibilities of individuals working in the clinical team Quality Ensure own actions are consistent with agreed standards of care, following practice/national guidelines Assess own performance and take accountability for own actions, either directly or under supervision Alert team members to issues regarding the quality or risk in the patients care Know the practices policies and procedures, ensuring frequent review through Connect Be able to manage own time, workload and resources effectively Be aware of, and actively take part in QoF through the call and recall of patient Ensure stock items are ordered and available in all clinical and treatment rooms Work effectively with individuals in other agencies Equality and Diversity Respect the privacy, dignity, needs and beliefs of patients, carers and colleagues Act in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practiceprocedures Act as a chaperone where necessary Clinical responsibilities Assess, plan, provide and evaluate nursing care to meet the care needs of individuals in the practice population. Assess, examine, diagnose and treat specific conditions in accordance with agreed medical/ nursing protocols, and within own area of competence or speciality. Provide access to GPs as necessary. Undertake diagnostic, health screening and health promotion at consultation/ opportunistically. Telephone triage/filter/assign patient requests as appropriate. Provide administrative and all nursing tasks as necessary within the GP Practice Provide specific evidence based practical skills and knowledge in telephone and clinics for: 1. Coughs, colds and flu 2. Sore throats 3. Earache 4. Skin rashes 5. Diarrhoea/ vomiting 6. Soft tissue and ligament injuries 7. Abdominal pain 8. Urine infection/discharges 9. Emergency contraception