Job overview
Surrey Downs Health & Care
We are looking for a compassionate and dedicated Healthcare Assistant (HCA) to join our Dorking District Nursing Team. As an essential member of our team, you will support nurses in delivering high-quality care to patients in their own homes, helping to promote independence and improve health outcomes.
What We Offer:
1. A supportive and friendly team environment.
2. Training and development opportunities to enhance your skills.
3. NHS benefits package.
If you are a caring and motivated individual with a passion for community healthcare, we would love to hear from you.
Main duties of the job
Clinical Responsibilities:
4. Conduct home visits to support patients with their care needs.
5. Assist in specialist care activities such as wound care, Doppler assessments, phlebotomy, and bladder screening under supervision.
6. Perform diagnostic tests as requested by District Nurses, Community Matrons, or GPs, including chronic disease monitoring and repeat testing for residential home patients.
7. Carry out delegated clinical interventions, ensuring best practice and patient safety at all times.
Team Working:
8. Work collaboratively within the district nursing team, following established procedures and care standards.
9. Support clerical and administrative tasks as required to ensure efficient service delivery.
10. Maintain regular communication with senior team members and escalate relevant concerns appropriately.
Administration and Clerical Duties:
11. Maintain accurate, timely, and clear patient records in accordance with Surrey Downs Health and Care guidelines.
12. Manage telephone enquiries, take messages, and liaise with appropriate team members.
13. Ensure adequate supplies of documentation and stationery for clinical and administrative use.
14. Record and manage data entry, including mileage logs and annual leave records in staff databases.
Health Promotion:
15. Assist in assessing patient care needs and implementing individualised care plans in line with professional standards.
16. Support, educate, and inform patients, families, and carers to enhance understanding and participation in care.
Working for our organisation
Surrey Downs Health and Care deliver care closer to people’s own communities through our Primary Care Networks, Community Hospitals, Specialist Services and our innovative partnership of local NHS organisations.
Surrey Downs Health and Care has a track record of providing person centered care that goes beyond organisational boundaries to do what is best for the individual. This partnership includes:
17. The three GP federations GP Health Partners, Dorking Health Care and Surrey Medical Network representing practices that operate in the Surrey Downs area
18. CSH Surrey
19. Epsom and St Helier’s University Hospitals NHS Trust
20. Surrey Council County
Historically, there have been boundary lines between the organisations that provide care to people in their homes, in GP surgeries and in hospitals, but we have always been united in our mission to provide great care to the people who need us.
It’s on those grounds that the Surrey Downs Health and Care was formed – we want local people to receive the care that they need in the right environment. By bringing together our expertise, we can improve patient care and enable local people to access the right support, care and treatment more easily than ever before.
In bringing this partnership together, we are working to the same set of values that will translate into better care for our residents.
Detailed job description and main responsibilities
As a Healthcare Assistant (HCA) within the Dorking District Nursing Team, you will support the delivery of high-quality, holistic care to patients in the community. Working under the supervision of Registered Nurses, you will assist with clinical tasks, health promotion, and administrative duties to ensure the smooth operation of the service.
Please refer to the Job Descriptions and Person Specification for more details.
Person specification
Experience
Essential criteria
21. Must hold UK driving Licence
22. Experience of working within a team
23. Excellent communication skills
24. Professional appearance and conduct
25. Willingness to take advice, follow instruction and undertake delegated duties
26. Self Motivated
27. Willingness to take advice, follow instruction and undertake delegated duties
Desirable criteria
28. Experience of working within a pressurised environment
29. Ability to operate a computerised patient record system
Qualifications
Essential criteria
30. Experience in the Care / Community Sector
31. GCSE in English and Maths
Desirable criteria
32. Experienced Health Care Assistant
33. NVQ Level 2 in Care
34. At least 1 years experience in a clinical setting
35. Qualified in Phlebotomy
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
NameZoe WarrenJob titleBand 7 Team leadEmail addressTelephone number01372 735724