Overview
We’re currently looking for an Electrical Investigations Technician to join our Product Assurance Team. If you’re someone who enjoys dismantling tech to understand it, gets satisfaction from solving problems, and wants to be at the heart of innovation in smart metering and energy devices—this could be your perfect fit.
In this role, you’ll work closely with a wide range of metering and smart energy assets—from legacy equipment to the latest in EV charging and renewable tech. You'll investigate, test, and assure products before and after they’re deployed, playing a vital role in protecting customers, improving reliability, and supporting our transition to net zero. This is a role for someone who’s hands-on, inquisitive, and enjoys understanding the “why” behind a fault or failure.
Responsibilities
* Investigating faults in gas, electric, and EV charging meters, identifying root causes and hardware issues.
* Evaluating new and refurbished smart metering assets to ensure they meet technical, safety, and national standards.
* Providing insight and recommendations to help us determine which products should be included in E.ON’s portfolio.
* Liaising with manufacturers to discuss findings and shape product improvements.
* Supporting testing projects, building custom rigs or setups, and developing instructions for field teams.
* Delivering technical reports, sharing knowledge across teams, and helping train staff on asset functionality.
* Representing the Product Assurance team in cross-departmental meetings and external engagements.
Qualifications
* A solid understanding of electronic product function testing and the ability to follow structured test scripts.
* Proficiency in Microsoft Word, Excel, and PowerPoint.
* A methodical approach to investigation and testing.
* Strong communication skills, with the ability to explain complex ideas clearly to a range of audiences.
* A valid passport (occasional travel within the UK and abroad may be required).
* Self-motivation and a genuine interest in learning and contributing to the team.
Desirable
* Hands-on experience assembling or testing electronic components or PCBs.
* Experience working with complex electronic or smart energy devices.
* An NVQ Level 3 Electrotechnical qualification (or equivalent), 18th Edition certification, and ideally 2391A.
* Exposure to or interest in EV charging technologies.
Additional information
* Role may close earlier due to high applications.
* Location – Wednesbury – WS10 7XD, with travel to other sites when required.
* Excellent parental leave allowance.
* Award-Winning Workplace – Sunday Times Best Place to Work 2025 and Best Place to Work for 16–34-year-olds.
* Outstanding Benefits – 26 days of annual leave plus bank holidays, pension, life cover, bonus opportunities and access to 20 flexible benefits.
* Flexible & Family-Friendly – Hybrid and family-friendly policies; recognition at Personnel Today Awards 2024.
* Inclusive & Diverse – Recognised in Inclusive Top 50 UK Employers; Best Employer for Women and Human Company of the Year.
* Support at Every Stage of Life – Fertility Friendly and Menopause Friendly accreditation, with inclusive support.
* Accessible & Supportive – Disability Confident Employer; interviews guaranteed for disabled applicants meeting minimum criteria and adjustments provided.
* Invested in Your Growth – Inclusive talent networks and development programmes.
* DBS check will be carried out by a 3rd party service provider.
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