Business Process Administrator Pay £12.60 per hour (£24,638 per annum) plus instant pay access with Stream 6-month fixed term contract, Full time (37.4 hpw) Newcastle Home, a place where you belong We support a variety of customers with learning and physical disabilities, aged 18+, some of our customers have been with us for many years and are now in their 60’s. All our customers have varying care and support needs to live independently in their own home with peace of mind. We are looking for a Business Process Administrator to support with a multitude and wide variety of tasks; you are responsible for providing a brilliant administration service within Newcastle LD services. Your work promotes efficiency, drives productivity, and is focused on brilliant outcomes for our customers and services. What you’ll do * Efficiently using in-house systems and promoting their use, you will maximise service delivery speed and team productivity. * Your accurate and timely administration ensures seamless regional support. With up-to-date colleague data and efficient file management, you improve organisational effectiveness. * Providing excellent customer service, you support the achievement of high customer satisfaction. * Prompt and accurate handling of Oracle-related tasks, including requisitions and invoices, contribute to the organisation’s financial accuracy and operational efficiency. * Your seamless administrative support, with a high level of accuracy and attention to detail, ensures nothing is overlooked. * Supporting meetings and managing information, sometimes confidential in nature, you ensure smooth operations and effective communication across the board. Why join us Our fabulous team are super passionate about supporting customers to reach their goals and celebrating their achievements. To us were not just a team we’re a ‘work family’. You’ll be reporting to Simon Clark and Andrina Vipond, our Registered Managers, working alongside our Care and Support team and our housing management team too. You have * Attention to detail and great organisational skills * Use and record information accurately and timely * Appropriate skills and experience * Ability to work proactively Stronger together We do our best work when we’re ourselves. That’s why our inclusion, Wellbeing, and diversity networks help make Home Group a great place to work! The practical bits * Working across our 9 Newcastle LD services (Warrington Road, Drove Road, Park View, Andrew Court, Hartford Court, Hunters Moor, Bentinck Place, Lynnwood Avenue, Dunelm) * Also working remotely and from Tyneside Foyer/One Strawberry Lane * 37.5 hours per week across 5 days (Mon-Fri – possible occasional weekend dates where required) * Flexible on start and finish times (preferred would be 09:00-17:00 in line with current RM and Deputy patterns) What’s in it for you? * 34 days leave, rising to 39 (this includes bank holidays and a “me day”). * Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. * 800+ discounts on shops, holidays, days out, tech and more * Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support * 2 paid volunteering days each year Find out more Click APPLY NOW to see our Business Process Administrator Job Description, find out about us, for help to apply and for all our benefits. Roles can close early, so don’t wait. For reasonable adjustments email recruitment@homegroup.org.uk.