Assistant Service Manager Bury St Edmunds
Department: Personal Support
Position: Paid
Town/City: Bury St Edmunds
Salary Details: £27865 per annum pro rata (30 hours per week)
Advertising End Date: 28 Apr 2026
Vacancy Type: Permanent
Job Advert
Are you ready to take the next step in your career and make a difference every day? We are looking for a dedicated and proactive Assistant Service Manager to join our team in Bury St Edmunds on a part‑time basis (30 hours per week). This is a rewarding opportunity for someone who is passionate about supporting people with a learning disability to live fulfilling, independent lives.
Working closely with the Service Manager, you will play a key role in the smooth day‑to‑day running of the service. You will help ensure high quality, person‑centred support is delivered consistently, while creating an environment where both the people we support and our staff team can thrive. You will provide guidance and encouragement to colleagues, lead by example, and help maintain a culture built on dignity, respect and inclusion.
This role requires flexibility, as you will be working across seven days a week on a rota basis. A full driving licence is essential, as travel forms part of the role.
We are looking for someone who brings compassion, confidence and strong organisational skills, along with the ability to build positive relationships and motivate others. Experience within social care is desirable, but above all we are seeking someone who shares our commitment to empowering people, promoting independence and ensuring every individual has choice and control in their life.
In return, you will join a supportive and values‑driven team where your contribution truly matters. If you are enthusiastic, committed and ready to make a meaningful impact, we would love to hear from you.
Job ID 35651
Benefits
Our benefits package offers 24 days of paid holiday (excluding bank holidays, pro‑rata), along with a range of perks such as discounts at leading high‑street retailers, access to health cash plans, interest‑free loans, and many more exciting offerings.
For more details on what we have to offer, please see the attached document with all of the fantastic benefits available to you as a member of our team!
About Mencap
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.
At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.
Belonging at Mencap is for everyone, every day, everywhere.
Everyone is expected to treat people well and make Mencap an inclusive organisation.
Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes.
Everywhere people will feel respected, valued, and safe to be themselves.
We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long‑term health condition, women, parents and carers, and their allies.
We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.
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