About The Role
Position: SIA Door Supervisor - Cardiff
Hourly Rate: £14.68 to £16.30 (inclusive of holiday pay)
Schedule: Weekend evening shifts
At FGH Security, our core values guide everything we do. We believe in "Looking After Our Team", "Giving Something Back", and striving to "Be Great Today, Better Tomorrow".
We are seeking new Door Supervisors who embody these values to join our team in Cardiff, keeping people safe at venues like Albert's Schloss, Manahatta, Banyan, and BOX. Our highly trained security team ensures a seamless customer experience while maintaining safety and security.
Requirements:
* SIA Door Supervision Licence
* Experience as a Door Supervisor in the night-time economy (bars, pubs, clubs, etc.)
* Availability on Friday and Saturday evenings
Your Main Duties:
* Assess guest suitability and monitor behaviour according to policies and legal requirements
* Manage venue capacity and disperse crowds appropriately
* Patrol the venue and conduct occasional physical searches of guests
* Refuse entry or require guests to leave based on behaviour or house rules, which may require physical intervention
* Protect assets
* Report and record incidents, searches, and patrols
About You:
* Excellent customer service skills
* Strong communication and interpersonal skills
* Smart appearance and impeccable personal presentation
* Ability to de-escalate conflicts confidently
* Vigilant with a keen eye for detail regarding security risks
During screening, you must be able to provide evidence of 5 years of employment/education history and references promptly upon request.
About Us
FGH Security, founded in 2003, aims to raise standards within the UK Private Security Industry. Our mission is KEEPING PEOPLE SAFE across various sectors while caring for our staff and improving the employee and customer experience. We foster a culture of innovation, learning, and career progression.
FGH Benefits and Welfare:
* Access to up to 50% of earned wages before payday
* Modern software for shift scheduling, communication, and document access
* Discounts at retailers, gyms, and more
* Financial guidance
* Ongoing training and development opportunities, including qualifications and career progression
* Variety of deployments across sectors
* ACS Accredited
* MIND Employer
* Real Living Wage Employer
FGH Security is committed to fair treatment of all team members and potential team members, regardless of race, gender, religion, sexual orientation, responsibilities, age, disability, or background.
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