Company Description
We’re Together – the market leading property finance experts with an entrepreneurial spirit.Based in Cheadle, South Manchester, we’ve been established since in 1974 and have built a team of over 750 colleagues, who are passionate about supporting individuals and businesses achieve their property ambitions by making finance work for them.
We pride ourselves on our common-sense approach to lending and offer a range of mortgage and secured loan products to individuals and businesses who are typically underserved by mainstream lenders. Our customers are central to everything we do and we work hard to support them to turn challenges into opportunities which make our customers' property ambitions a reality.
We’re looking for great people from all backgrounds and experiences who love working together and putting our customers at the heart of everything we do – and that starts with our brilliantly different team of people.
Job Description
As an Mortgage Broker - Sales, you will deliver outstanding service both on the phone and via written communication with key Mortgage Brokers to build strong relationships. You will work with Account Managers to drive sales and ensure that KPI's are met.
As a Mortgage Broker Sales Executive, we are looking for someone to:
1. Respond to inbound intermediary telephony enquiries, giving exceptional customer service in relation to product and criteria information
2. Work closely with Account Managers, supporting the delivery of Account Plans by making proactive outbound calls to key intermediary partners to drive sales
3. Update the Account Managers with regular feedback from the Brokers and in terms of the market, helping the Account Manager's to identify new opportunities
4. Identify intermediary needs, clarify information and provide accurate solutions across all product offerings
5. Support the Account Managers with administrative tasks covering mailboxes and the CRM
6. Present a professional imagine of the company to deliver positive broker experience throughout the Broker journey
7. Manage new/existing relationships, promoting company’s products and services, to immerse themselves fully in the policies, procedures and the culture of Together to enable a high level representation of the company at all levels with our intermediary partners
Qualifications
Essential
8. Mortgage experience is a must
9. Telephone Sales experience with a Mortgage Lender or Mortgage Broker
10. Experience answering inbound service calls, making outbound calls & managing inboxes
11. Exceptional relationship building and communication skills
12. Strong objection handling and problem solving skills
Desirable
13. Business to business sales experience
14. Mortgage industry experience
15. CeMAP qualified or equivalent
Additional Information
Benefits working at Together
16. 26 days holiday, and a day off for your birthday (increasing with service to 30 days), plus bank holidays
17. Buy & sell holidays
18. Discretionary annual bonus
19. Matched pension contribution
20. Life assurance
21. Critical illness cover
22. Health cash plan
23. Private medical insurance
24. Free access to company holiday homes
25. Travel season ticket loans
26. Ride to work scheme
27. Free local gym access
28. Local bar / restaurant discounts
Together Money embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference – we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills.
We care that you have a great experience with us at Together, if you need us to make any reasonable adjustments to make your experience easier, please let us know and we’ll do all we can.
Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks.