Job Title
Operations Resiliency Lead for Securities & Clearing Settlement
Location
Chester
Company
Alliance & Leicester (Bank of America entity)
Overview
Sitting in the Global Markets Operations Market Solutions Fixed Income change team, the role requires a seasoned professional with Securities Operations or Middle office change experience to deliver a dynamic portfolio of process re-engineering, change initiatives and transformation programs. The successful candidate will have experience analysing and resolving highly complex operations problems and running a portfolio of change projects. The role is aligned to Operations Resiliency for the Securities & Clearing Settlement service. The position involves high level stakeholder exposure across Operations, Technology, Sales & Trading, Finance, and Risk; strong communication and leadership are essential.
Responsibilities
* Service restoral plan refresh management
* Business resumption process testing management
* Understanding of technology limitations and impact on processes
* Analyses and resolution of highly complex operational problems
* Requirements gathering and analysis: identify and document business needs; translate business requirements into functional specifications
* Stakeholder management: liaison between business stakeholders and the technical team; ensure common understanding of project objectives
* Data analysis and reporting: analyze business data to identify trends; develop reports and dashboards to measure process performance
* Solution design and validation: propose and evaluate solutions; conduct testing and validation of new processes or systems
* Project management and training
Skills and Qualifications
* Proven track record in operations or middle office transformation within the financial services industry
* Deep understanding of the operational needs in the Fixed Income business
* Ability to engage with senior business heads at a strategic level while understanding the detail
* Analytical and problem-solving skills; ability to review and mitigate project risks and issues
* Excellent project management skills with the ability to manage multiple projects simultaneously
* Leadership and communication skills with the ability to influence and build relationships at all levels
* Ability to present with storytelling to convey and influence the case for change
* Expertise in data analytics and reporting tools (Excel, Tableau, Power BI)
Other Skills
* Brings new thoughts and ideas to drive innovation
* Collaboration across diverse viewpoints to determine the best path forward
* Experience connecting with diverse clients to understand future business needs
* Commitment to challenging the status quo and promoting positive change
* Drives collaborative efforts to advance tools, technology, and ways of working
* Belief in diversity to reflect and meet diverse client and employee needs
Benefits
* Private healthcare for you and your family plus annual health screen
* Competitive pension plan, life assurance and group income protection
* Backup childcare and backup adult care
* Flexible benefits with wellbeing and other options
* Flex fund for benefits; emotional wellbeing resources and virtual GP services
* Charitable giving with payroll match
* Arts & Culture corporate membership and cultural institution discounts
* Volunteer opportunities in local communities
EEO Statement
We are an equal opportunities employer, and ensure that no applicant is subject to less favourable treatment on grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, dependent responsibilities, or disabilities. We strive to ensure our recruitment processes are accessible and welcome adjustment requests.
Good conduct and sound judgment are crucial to our long-term success. Individual accountability and an ownership mindset are the cornerstones of our Code of Conduct and risk management.
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