Assistant Store Manager - Cheltenham (32 hours)
Join Rituals and be a key part of our supportive shop team, creating unforgettable experiences for every customer. Assist the manager in leading the team and grow your skills every day.
You’ll act as a role model for your team and a true ambassador for Rituals. Support the Store Manager in creating a culture of trust based on positive and constructive feedback, help to recruit, hire and retain a diverse and talented store team, coach your team members to feel more engaged while achieving their full potential and serve as the Store Manager’s right hand by helping with day‑to‑day business activities.
This role is based in an outlet environment where we look for someone who can deliver operational excellence, especially in stock and inventory management, while upholding high store standards in a fast‑paced, high‑footfall setting. A strong focus on delivering exceptional customer service is essential.
Bring all of you: high on energy, low on ego, and a little bit of humour. Be one of a kind by encouraging others and reaching your store’s goals in terms of customer satisfaction and sales. Inspire and drive performance orientation.
Qualifications
* Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
* People management skills (communication, motivation, coaching, connection, and inspiration).
* Experience in sharing knowledge to drive behavioural change and develop others.
* Decision making and problem‑solving skills.
Benefits
* Training and development opportunities.
* Competitive bonus scheme.
* Rituals employee discount.
* Numerous wellbeing initiatives and EAP.
* Company & Team events.
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