Description
Receptionist – Full Time
£30,186
Bristol
We are looking for an experience and efficient corporate receptionist who is ready to move into a role with additional facility management responsibilities. If you thrive on variety, enjoy a challenge, and pride yourself on your organisational skills, this role could be the perfect fit.
In this position, you’ll play a key role in supporting the Building Manager—managing contractors, updating reports, and ensuring the smooth day-to-day operation of our site. You’ll be the first point of contact for clients and visitors, so a professional appearance and strong communication skills are essential.
This exciting opportunity is based in a stunning building just a short walk from Temple Meads Station.
Salary - £30,186 pa
Hours - 8.00am – 5.00pm Monday to Friday
Key Responsibilities
Reception
* You will become the face of the building, ensuring everyone receives a warm and professional welcome
* Take ownership of a well-presented and organised reception area that reflects the high standards of the estate
* Meeting, greeting and registering all visitors, following appropriate protocols
* Develop a good understanding of the local area, using this information to maintain a local amenities information file
* General administration, as required
Building management
* You will quickly establish yourself as ‘the face of the building’ and the go to person for questions / queries
* Work closely with the Building Manager – confidently reporting building issues and helping manage to resolution
* Build a rapport with all service partners (contractors, cleaners, security) to ensure consistency of standards
* Manage contractors visiting the building to undertake regular maintenance, issuing keys as required and updating the progress / maintenance log
* Produce a weekly site report for the building management team concisely summarising all activities that have taken place during the week
* Prepare a weekly tenant email detailing relevant building news, ensuring the content is professional and meets brand guidelines
Tenant experience
* Produce a monthly e-newsletter to update tenants on local initiatives and events, ensuring content is always on brand
Skills, Knowledge and Expertise
* Proven experience in a front of house reception role and are ready for a new challenge
* You have facilities management experience (desirable)
* Personable and proactive with a confident manner and able to deliver impeccable customer service
* Proactive, self-motivated and thrive in an environment where you are required to multitask
* Excellent written / verbal communication skills and able to confidently communicate with key stakeholders
* You are a competent Microsoft Office / PC systems user and willing to learn in house systems and processes
Benefits
* Contributory pension scheme / life assurance
* 24 / 7 access to a virtual GP for you and your family
* Wellbeing resources: digital gym, nutrition planning, wellbeing podcast
* Financial and legal information support
* Discounts and deals across multiple businesses
* Referral programme
* LAH training academy
LAH Property Marketing provide property-savvy front-of-house reception, on-site marketing teams and lifestyle managers for commercial property schemes nationwide.
For all developers, agents and property managers who believe in the power of extraordinary people. Our bespoke marketing and people services create the right impression, because, every tenant and visitor matter.