✨💻 User Researcher | Financial Services | Manchester - Hybrid💻✨
💰£45,000 - dependent on experience
🏡Hybrid working - Altrincham
We’re partnered with a forward-thinking software company that's transforming how people manage their financial futures. Their innovative SaaS platform powers pension management tools used by businesses, providers, and third parties, making a real impact on users' lifelong financial journeys. They are now looking to add a User Researcher into their growing Product & Design team.
About you:
* You enjoy solving problems and making decisions based on user research and data
* You’re a confident communicator with strong storytelling and stakeholder management skills
* You have experience working in a B2B environment and understand how to balance business goals with user needs
What you’ll do:
* Keep users at the centre of the design process from start to finish
* Work closely with designers, product teams, and developers to turn insights into action
* Plan and conduct user research using a variety of methods, such as interviews, surveys, usability tests, A/B testing, and analytics
* Use tools like Google Analytics and Hotjar to understand user behaviour and identify areas for improvement
* Present research findings in clear, actionable ways to inform design and product decisions
* Advocate for user needs at all levels of the organisation
* Help improve research processes and methods to support continuous improvement
If this sounds like a good fit for you apply below!
✨💻 User Researcher | Financial Services | Manchester - Hybrid 💻✨