Hyatt Regency London Blackfriars is located beside Blackfriars Station in the heart of the City of London within walking distance of St Paul’s Cathedral, Tate Modern, and the South Bank. This Grade II listed five‐star hotel stands on the historic site of King Henry 08's Bridewell Palace and offers 205 stylish guestrooms, suites, and versatile meeting and event spaces. Dining experiences include NYnLON and Leaf — Cane.
Duties & Responsibilities
* Oversee the daily operation of the breakfast service, ensuring a smooth and efficient guest experience.
* Lead, train, and motivate the breakfast team to deliver excellent customer service.
* Ensure food quality, presentation, and hygiene standards are consistently maintained.
* Manage staffing levels, rotas, and team performance during breakfast shifts.
* Monitor stock levels, place orders, and control food waste and costs.
* Handle guest feedback and resolve any issues promptly and professionally.
* Ensure compliance with health & safety and food safety regulations at all times.
* Coordinate with kitchen and front‐of‐house teams to maintain timely and accurate service.
About you
You are a natural early riser with a passion for delivering outstanding guest experiences. You thrive in a fast‑paced environment and have strong leadership skills to motivate and support your team. With a keen eye for detail, you ensure high standards of service, cleanliness, and food quality at all times. You are organised, proactive, and confident in handling both operational challenges and customer needs.
Benefits
* 12 complimentary nights a year across Hyatt Hotels worldwide.
* Discounted hotel stays across Hyatt for you, your family, and friends from your start date.
* Free meals on duty.
* 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels.
* Uniform provided and laundered at no cost.
* Headspace membership and access to our Employee Assistance Programme.
* Continuous learning and development opportunities with a clear career path and promotion opportunities across Hyatt Hotels worldwide.
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