Our mission is simple, we provide outstanding care and support to the community of North Devon who are impacted by a life limiting illness. Our retail team is all about high quality, pre-loved and sustainable retail, raising vital funds for North Devon Hospice. Got hustle? Got heart? Already operating at a high level but itching to go even further? Perfect. You’re exactly who we’re looking for. At North Devon Hospice, every item we sell helps fund vital care. From vintage gems to high-end finds, we’re building a bold, trend-savvy online retail operation - and we need someone who can take it to the next level. We’re not starting from scratch here… We’re already an eCommerce team that others look to for advice Now we want someone to take us from “industry respected” → “industry unstoppable.” Working for us is awesome! Benefits include: Generous holiday allowance and paid sick leave increasing with service Flexible working and family friendly policies including maternity, paternity and adoption leave. We even have pawternity leave! Tech and cycle to work schemes Personal pension scheme Employee Assistance Programme offering free confidential advice on a range of matters including financial, legal, health and wellbeing Health Cash Plan which can include up to 5 children and the option to include partners Regular wellbeing events The opportunity to give us your feedback on how we can improve as an organisation The Gig (and it’s a big one): You’ll be the driving force that takes a high-performing team and pushes it into next-level territory. Turning everything from vintage gems to “what even is that?!” into standout, high-value sales Spotting trends early and making them work harder for us Elevating listings from great → scroll-stopping Leading a team that’s already good… and making them exceptional Creating a culture where innovation, ideas, and ambition thrive Who you are: You get eCommerce — deeply. Strategy, selling, psychology… the lot You’ve got zest — the kind that lifts a whole team You’re not here to maintain… you’re here to evolve and elevate You’re a natural leader who people trust, follow, and learn from You’re curious, creative, and always pushing for “what’s next?” You see potential everywhere — and know how to unlock it Why This Role Hits Different: This isn’t about fixing something broken — it’s about making something great, unbeatable. You’ll: Test, refine, and optimise everything (because “good” isn’t the end goal) Push boundaries on pricing, presentation, and performance Build smarter systems that scale with ambition Keep us ahead of the curve — not chasing it Turn an already brilliant team into a benchmark for others If you are interested in joining our team, we would love to hear from you. Informal discussion welcomed, please contact Daren Ainscough on 07855 381818 Closing date for completed applications 25th May 2026, interviews on the 2nd June 2026 To apply for this position please click the ‘Apply Now’ button to complete your application and we will be in touch shortly. (Please check your email for updates regarding your application – including your junk box) We welcome applications from all sections of the communities we serve, reflecting the uniqueness of each person, with the aim of continually improving our services. We hold Mindful Employer and Disability Confident accreditation and promote a culture of openness and understanding, providing an inclusive and accessible working environment. We are proud to be a Veteran Aware Employer and welcome applications from members of the Armed Forces, including veterans, reservists and military spouses or partners. If you require this information in large format, please email peopleteam@northdevonhospice.org.uk or call 01271 347238.