Job Description
IT Support Engineer / Service Desk Support Engineer (2nd & 3rd Line)
As a Support Engineer will be able to find & solve problems, or simply make changes where required to the project/product you are working on.
You will be comfortable in taking responsibility for the IT Support within the business, and have a passion for solving problems.
Our IT Support Engineers are an integral member of our team and are involved influencing the support of sophisticated solutions and ensuring their robustness. This is a superb time to join and be part of our growth.
You will have:
* Solid experience as an IT Support Engineer within an MSP environment (Essential)
* Experience in working to SLA’s .
* Experience of supporting multi-site clients.
* 2nd - 3rd Line Support is essential.
* A valid UK Driving License.
Desirable experience/qualifications:
* Any Microsoft certification (MCSA, MCSE, VMware etc.)
* Network Support (Ideally comprehensive Cisco Networking tools)
Technical Skills Required:
* Office 365 / O365
* Citrix and Hyper-V
* Hand-held device support
* Windows Server
* Active Directory / AD
* MS Exchange
* Firewalls
* Network Support
As part of the role, you will be rewarded with the following:
* An attractive starting salary!
* A chance to learn new technologies & techniques
* Personal training budget
* A fun, dynamic working environment.
* Excellent career progression
* Regular salary re-views
* Attractive holiday entitlement
* Excellent work life balance
* Hybrid Remote Working (UK ONLY)
Skills:
Office 365 / O365, Citrix and Hyper-V, Handheld device support, Windows Server, Active Directory / AD, MS Exchange, Firewalls, Network Support