Overview
This is a key senior role for someone who is excited by doing things differently — testing new ideas, listening deeply to our people and translating insight into action. You will help shape an inclusive, compassionate and high-performing culture, ensuring our organisation continues to evolve in step with the needs of our workforce and the communities we serve.
You will lead our approach to culture, OD, leadership and change, championing evidence‑based practice, using people insight to inform decisions and creating the conditions where colleagues feel heard, supported and empowered.
We are looking for a confident, collaborative leader with significant experience of leading culture/OD activity in complex organisations. You will be comfortable operating at pace, influencing senior leaders and balancing innovation with delivery in a highly visible role.
This is an exciting opportunity to help shape a modern, progressive People and Culture offer and contribute to the direction across NHS Wales and the ambulance sector.
Potential candidates are encouraged to speak to our Director of Culture Change; this can be arranged by contacting Sarah Davies (sarah.davies31@wales.nhs.uk).
The primary purpose of this role is to help Welsh Ambulance Services University NHS Trust (WAST) be a great place to work with fully engaged staff, supported by excellent leadership and management, strong performance management with access to the best learning and development and wellbeing initiatives in an open and inclusive culture.
The post holder will report directly to the Director of Culture Change and will work as part of the senior leadership team to deliver the Trust’s People and Culture Agenda.
Responsibilities
* Help shape an inclusive, compassionate and high‑performing culture that aligns with the needs of the workforce and communities.
* Lead the Trust’s approach to culture, organisational development, leadership and change, championing evidence‑based practice.
* Provide advice to the Board and its Committees on all matters relating to Organisational Development, Equality, Diversity and Inclusion (EDI), Change, People Insights and Speaking Up Safely functions.
* Ensure the Trust becomes a great place to work with fully engaged staff, supported by strong performance management and access to superior learning, development and wellbeing initiatives.
Qualifications
* Significant experience of leading culture/OD activity in complex organisations.
* Confident, collaborative leader comfortable operating at pace, influencing senior leaders and balancing innovation with delivery.
* Desirable ability to speak Welsh; English and/or Welsh speakers are equally welcome to apply.
* Experience working with senior leadership teams to deliver a People and Culture agenda.
The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under‑represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.
Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you’re sure to find a career with us which is fulfilling, challenging, and rewarding.
In line with the Trust’s Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.
For further details / informal visits contact:
Name: Sarah Davies
Job title: Head of Change and People Insights
Email address: sarah.davies31@wales.nhs.uk
Selection is provisionally scheduled for 18th and 19th March, with shortlisted candidates required to attend sessions on both days.
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