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Emergency services admin clerk

Wolverhampton (West Midlands)
Royal Wolverhampton NHS Trust
Service
Posted: 1 September
Offer description

We are seeking an enthusiastic and motivated individual to join the Administration Team in the Emergency Services, providing efficient and welcoming service to patients and relatives.

Following a Local Induction, you will be trained in various areas to equip you with the necessary skills for clerical duties within the Emergency Services Directorate:

* Emergency Department
* Acute Medical Unit
* ED Main Reception
* AMU Main Reception
* ED Coordinators
* AMU Coordinators
* ED Ambulance Receiving Centre
* AMU Ward
* Same Day Emergency Care Reception

It is essential to possess excellent communication skills and the ability to organise your workload while supporting colleagues during breaks.

The successful candidate will be required to cover colleagues' absences at short notice, including Bank Holidays, Weekends, and Out of Hours shifts, as this is a 24-hour service operating 365 days a year.

Your duties will include administrative procedures related to the custody and use of Health Records, including all documentation associated with patient admissions and attendances to the Emergency Services.

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands, offering primary, acute, and community services. We pride ourselves on our diverse staff and communities, aiming to improve patient care and healthcare solutions. Our values foster a learning environment and compassionate care.

We are proud to be rated as "Good" by CQC and have received awards such as The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust supports flexible working arrangements and encourages applications from candidates seeking such options.

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