As Service Coordinator you will joining a small, busy service team. The role is based on site in Buckingham, is full time and permanent offering a salary of between £25,000 and £27,000. Working for a highly successful and established business with decades of experience supplying garage equipment.
Purpose of the role:
Working as part of the small service team. Planning, scheduling and reporting on engineer activities, working with the service department and ensuring the smooth process of operations.
Key Accountabilities of the Service Administrator:
Schedule and coordinate engineer diaries to provide maximum efficiency
Be first point of contact for customers
Liaise with customers, resolving any queries quickly and efficiently
Generate system based quotes and invoices
Plan and coordinate service administration
Contact customers to confirm proposed dates and obtain order numbers for scheduled work
Contact customers to progress payment of invoices
Maintain database all customer records Skills Required for the Service Administrator:
Experience in scheduling/planning preferred
Confident customer services skills
Methodical approach used to managing a busy workload
Administration experience within an office environment
Solid IT skills including MS Office
Excellent communications skills
Organised approach to work, able to work on multiple tasks at the same time
High levels of accuracy and attention to detail
Adaptable in a changing environment What's in it for you?
A salary of between £25,000 and £27,000
Monday to Thursday 8.30 am to 5.00 pm with an hour for lunch, Friday 8.30 - 4.30 with 30 min lunch
22 days hols +bank hols, increasing with service
Training, support and development
Working for a successful, established business
Private healthcare for you and your family after six month probation