Do you have exceptional interpersonal skills, with the ability to communicate effectively with patients, carers, relatives, and colleagues--whilst remaining sensitive and empathic?
Do you take a patient-focused approach and feel confident managing challenging situations calmly and professionally?
Are you someone who thrives as part of a supportive, collaborative team?
If you've answered yes, we would love to hear from you.
Mendip Community Mental Health Services are looking to recruit a Band 7 Mental Health Team Manager to join our dynamic and evolving service. This is an exciting opportunity to play a key role in the ongoing integration of primary and secondary community mental health services, contributing to service transformation while supporting the day-to-day delivery of high-quality care.
Whether you are an experienced leader or an aspiring manager ready to take the next step in your career, this role offers a fantastic platform for development, impact, and growth.
Main duties of the job
As a Team Manager, you will:
* Provide effective leadership and operational management to a multidisciplinary community mental health team
* Support the delivery of safe, high-quality, patient-centred care in line with national and local standards
* Lead, motivate and develop staff, fostering a positive team culture and continuous improvement mindset
* Manage day-to-day service delivery, including staffing, caseload oversight, and performance monitoring
* Work collaboratively with clinical leads, partner organisations, and stakeholders to support service integration
* Ensure robust risk management, safeguarding, and clinical governance processes are embedded in practice
* Contribute to service transformation initiatives, driving innovation and improving patient outcomes
* Maintain strong communication with patients, families, and carers, ensuring their voices shape service delivery
About us
At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:
* Flexible working options to help you balance work and life
* NHS pension scheme for long-term financial security
* Generous annual leave allowance to recharge and relax
* A strong focus on career development to help you grow and achieve your potential
Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.
We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.
Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.
The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.
Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.
Job responsibilities
In this pivotal leadership role, you will be responsible for overseeing the operational management of a Community Mental Health Team within Mendip services. You will work in close partnership with clinical and operational colleagues to ensure the delivery of coordinated, responsive, and effective mental health support across the community.
You will hold accountability for team performance, workforce management, and service delivery, ensuring that care is delivered in line with Trust values, policies, and regulatory requirements. This includes managing resources effectively, supporting staff wellbeing, and ensuring compliance with clinical governance frameworks.
A key focus of the role is supporting the integration of primary and secondary care services, helping to create a seamless and accessible experience for patients. You will play an active role in shaping and implementing service developments, contributing to improved pathways and outcomes for individuals with mental health needs.
You will also be responsible for:
* Leading recruitment, supervision, appraisal, and development of team members
* Managing complex situations, including escalations, complaints, and incidents, with professionalism and sensitivity
* Ensuring clear communication and collaboration across multidisciplinary teams and partner agencies
* Using data and performance metrics to drive improvement and inform decision-making
* Promoting a culture of continuous learning, inclusion, and high performance
This role would suit an individual with existing leadership or supervisory experience within a mental health setting, or someone with strong clinical expertise and the ambition to progress into a management role. You'll be supported with development opportunities to help you succeed and thrive in your leadership journey.
Person Specification
Qualifications
* Registered professionalEducated to Degree level or equivalent
Experience
* Experience of working across organisational boundaries in a health care settingExperience of providing high quality effective services within resource limitsExperience of delivering services within a performance management framework and of developing and implementing action plans in order to meet specific national and local targetsExperience of directly managing staff and pay and non pay budgets
* Experience of delivering care in a community setting and providing a range of diverse servicesExperience of supporting staff and developing staff members and active performance management
Additional Criteria
* Ability to travel round Trust area to fulfil the requirements of the role.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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