The Change Delivery and Systems team oversee the HMPPS governance for change referred to as the Gateway Management System (GMS). The GMS is used to triage/approve change activity through to delivery and completion.
The Deputy Head of Change Systems is a senior role that plays a pivotal part in the strategic and operational management of HMPPS change systems initiatives at a national level. Working directly to the Head of Change Systems, this role involves working closely with senior leaders to enable the team to drive forward strategic change priorities whilst overseeing the management and operational delivery of two core platforms: the Excellence and Quality in Process (EQuiP) system and the Gateway Management System (GMS).
Key Responsibilities
* Strategic Leadership: Provide strategic input to the design and development of change systems and solutions at a national level.
* Team Leadership: Manage and inspire Change Systems staff, providing clear guidance and holding them accountable for their roles and responsibilities.
* Stakeholder Engagement: Act as a national representative of change systems, engaging actively and professionally with senior stakeholders through engagement, reporting and consultation.
* Compliance: Ensuring compliance with the GMS is a critical aspect of the role.
* Change Management Excellence: Ensure the Change Systems Team utilise best practice methodology in change management.
* Performance Monitoring and Reporting: Providing formal reporting at a national senior leadership level, where required.
* Risk Management and Continuous Improvement: Work alongside the Head of Change Systems to build and maintain a culture within their team that identifies effective risk management strategies.
* Technical: This role demands a high level of technical expertise and leadership in low-code development, with a particular emphasis on exploiting the Microsoft Power Platform.
This role is ideal for a dynamic leader with a passion for technology-enabled change and a commitment to public service excellence. Collaboration with Heads of Change Delivery, their Deputies, Change Managers, Officers and Project Officers to ensure cohesive delivery across national programmes and business as usual change projects.
The Deputy Head will be expected to champion digital capability across HMPPS alongside other digital champions, foster a culture of continuous improvement, and contribute to the strategic direction of the Change and Corporate Services Group.
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