Summary
We’re looking for a Business Services Co-ordinator to join us at Bowe Barn, Borrowdale in Cumbria. If you’re brilliant at organisation and creating order, and you love working with people, upholding high standards in service and presentation, then this could be the role for you. Internally, you'll be known as a Business Services Co-Ordinator (place based).
Working Hours: 37.5 hours per week
Salary: £27,612
Contract Duration: Permanent
Location: Based at the Borrowdale Bowe Barn Office for 4 days per week, and 1 day per week at the West Lakes Office
What it's like to work here
Reporting to the Business Services Lead/s for the cluster of Cumbria & Central Lancashire, you’ll be part of a friendly, dynamic team primarily based at Borrowdale Bowe Barn Office, providing business services support to the countryside team, as well as assisting colleagues across the wider cluster.
It’s an exciting time to join the team, as we’re shaping a new vision for Property Business Services and streamlining the way we support both our visitors and our colleagues.
Our friendly, outgoing teams are passionate about conserving the special places in our care, and in this role you’ll be supporting the Ranger team as they look after significant landscapes that play a vital part in restoring nature. You’ll primarily support the North & West Lakes Landscapes cluster, delivering for nature in some of the most iconic landscapes in the Lake District, from Keswick and Borrowdale to the shores of Derwent Water. You’ll be supporting teams who care for valleys, woodlands, fells and wildlife-rich wetlands. We’re looking for someone who is enthusiastic, flexible, enjoys variety, and thrives as part of a busy team.
What you'll be doing
Working as part of the Restore Nature team (based at Borrowdale Bowe Barn Office for 4 days per week, and 1 day per week at the West Lakes Office) you’ll often be the first point of contact at the office, via phone and email. You’ll also be responsible for accurate record keeping and data management, financial management and reporting: including banking and petty cash, purchasing, and supporting the team with compliance tasks and administration.
You’ll be primarily based at the Bowe Barn/West Lakes offices, but you’ll also contribute to a cluster‑wide network of Business Services Coordinators. This includes monthly meetings, either online or in person, where we come together to share ideas, develop consistent ways of working, and support one another across the wider team.
You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.
Who we're looking for
We'd love to hear from you if you’re:
1. experienced in giving business support, along with responsibility for facilities or office supervision
2. good at communicating, both in writing and speaking
3. able to work as part of a team, but also on your own initiative
4. flexible and focused on people
5. happy to multi-task and manage your own priorities and workload
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
•Substantial pension scheme of up to 10% basic salary
•Free entry to National Trust places for you, a guest and your children (under 18)
•Rental deposit loan scheme
•Season ticket loan
•EV car lease scheme (for roles that meet the salary criteria)
•Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
•Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
•Flexible working whenever possible
•Employee assistance programme
•Free parking at most Trust places