This is a family business where changing people’s lives through the products that they design, manufacture and install is a daily occurrence. With 40 years’ experience under their belt, they are a leading provider in the UK, a market leader in Europe and have a presence in many other countries worldwide. Customer Experience Manager Role Overview * This is initially a 6-month contract role * Up to £17.94 per hour (equivalent of a £35,000 pro-rata annual salary) * 37.5 hours per week, Monday - Friday Commutable From: Derby, Nottingham, Leicester, Chesterfield, Sheffield Customer Experience Manager Candidate Requirements * The Customer Experience Manager will have demonstrable interpersonal skills and confidence to deal with difficult but vulnerable customers in a mature and helpful way, ensuring you can confidently guide and advise customers. * Excellent interpersonal and communication skills (written, spoken and presentational). * Confident and effective presentation skills. * Excellent range of IT skills. * Demonstrate confidence and the ability to manage own workload. * Be IT literate and competent in using the MS Office Suite. * Demonstrate a high level of emotional intelligence. * Possess excellent communication skills. Customer Experience Manager Key Responsibilities (but not limited to) * The Customer Experience Manager will be the first point of con...