Position: Credit Control Manager
Reporting to: Financial Controller / Directors
We are currently seeking an experienced Credit Control Manager to lead a small team of Credit Controllers. You will be responsible for managing the Credit Control team and overseeing all credit control activities within the company.
Responsibilities
1. Manage a team of credit controllers.
2. Oversee the credit control team and their portfolio of debtor accounts, ensuring adherence to company processes, credit and payment terms, and credit checks.
3. Produce and analyze debt reports, reporting risks, variances, and action plans.
4. Forecast cash flow monthly.
5. Maintain reports on credit applications, payments, bad debts, and provide relevant analysis.
6. Handle bad debt collection processes, including small claims, insurance, and correspondence.
7. Work with the Sales Director to manage problematic accounts.
8. Resolve billing disputes, complaints, and discrepancies, responding within set timeframes.
9. Support daily credit control activities as needed.
10. Develop strategic partnerships across management, promoting communication, continuous improvement, and teamwork.
11. Review and update the company's credit policy.
12. Coordinate with HR to meet staffing needs and ensure policy compliance.
Experience, Skills, and Attributes
* Good knowledge of credit control functions within a business.
* Previous managerial experience in a high-volume billing environment.
* Understanding of workload prioritization and team leadership.
* Ability to work under pressure and meet deadlines.
* Proficiency in Microsoft Office, especially Excel and Word.
Additional Details
Location: Head Office, Greysteel
Hours: 9:00 am to 5:30 pm (unpaid one-hour lunch), Monday to Friday
Salary: £30,000 - £32,500 per annum
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