Role Description
Full‑time, on‑site Store Manager located in London. Oversee daily operations, manage staff, ensure customer satisfaction and maintain store presentation.
Responsibilities
* Managing and overseeing shop operations, developing a routine for opening and closing, ensuring efficient functioning of the shop, managing the sales floor and providing maximum profitability.
* Implementing human resource duties including recruiting, hiring, training and firing, managing schedules, assigning responsibilities and setting sales quotas and performance management based on metrics.
* Administrating accounting functions, meeting monthly, quarterly and annual sales and financial targets, managing the budget and generating payroll by adhering to payroll policy.
* Controlling inventory to ensure sufficient stock, daily and weekly counts, rotated and changed by season, shop specials or sales.
* Enforcing exceptional customer service, setting criteria for staff, establishing security and safety measures, creating emergency and lock‑down strategy and ensuring health and safety compliance.
* Managing loss prevention through security requirements and monitoring strategies, auditing paperwork and inventory levels and appropriately handling broken or damaged merchandise.
* Store event management.
Qualifications
* Strong Customer Service and Customer Satisfaction skills
* Experience in Store Management and Retail Loss Prevention
* Leadership skills and ability to motivate and manage a team
* Ability to work in a fast‑paced environment
* Previous experience in the fashion retail industry is advantageous
About you
* High level interest in the EMIN + PAUL brand; passion for style and fashion and retail in general.
* Highly self‑motivated & enthusiastic; ability to lead a team and motivate.
* Influential and confident with the ability to deal with people at all levels; ability to build effective working relationships.
* Displays initiative and is creative. Flexible and adaptable.
* Employee Assistance Programme
* 20 days annual leave plus 8 days of bank holiday
* A contributory Company pension scheme
* Employee credit program
If you would like to apply, please send a cover letter and CV to emily@eminandpaul.com
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