Join to apply for the Studio & Operations Manager role at Sense Worldwide
Join to apply for the Studio & Operations Manager role at Sense Worldwide
As Studio and Operations Manager, you will be responsible for ensuring the smooth and efficient running of our busy studio, enabling the wider team to do their best work. This role sits at the heart of operations, culture and logistics; managing everything from technology platforms and processes, to people support and internal communications. You’ll oversee core administrative functions and optimise internal systems to ensure day-to-day activities run seamlessly and long-term initiatives are implemented.
This is a hands-on, proactive role suited to someone who thrives on variety, takes ownership, and gets things done. You will have an eye for detail and love creating order in a fast-paced, creative environment.
What You Will Be Doing
This role has 7 primary focus areas:
1) Studio Operations & Administration
* Manage the day-to-day running of the studio, including phones, post, supplies, sundries and team lunches.
* Proactively identify and implement operational and process improvements.
* Look at operations with a longer time horizon to develop and implement plans that improve our operations, efficiency, and capabilities over the longer term.
* Manage company broadband, email and key business services, systems and tools..
* Administer system access (setup, passwords, onboarding/offboarding).
* Act as a point of contact for external suppliers and coordinate contracts, services, and office maintenance.
2) Finance & Procurement Support
* Monitor and manage studio expenditure to avoid wastage and ensure value. Hold a company credit card and oversee day-to-day payments and finance admin. Oversee platform subscriptions and usage to ensure cost-efficiency and value.
* Order and maintain hardware and software.
* Working with the Managing Director and leadership team, support the annual budgeting process: coordinating inputs, gathering data, and making cost-saving recommendations.
* Identify relevant suppliers, coordinate and lead the procurement process to ensure the team has the right tools and the business operates efficiently.
3) Meetings & Planning
* Coordinate key internal meetings (e.g. weekly kick-offs, wrap-ups, annual away days, ops meetings) and, in some cases, chair them. This includes gathering and preparing data and information, creating supporting presentations and preparing agendas.
* Maintain calendars and support scheduling for senior leaders and all-hands events.
* Organising travel arrangements for the leadership team and consultants
4) People, HR & Culture
* Support recruitment: writing job descriptions, posting job ads, liaising with candidates, issuing NDAs and contracts.
* Onboard and offboard employees and freelancers, including benefits setup and tech configuration.
* Maintain company intranet and internal documentation (e.g. HR policies, employee handbook).
* Support HR processes, including annual reviews, policy updates, and employee feedback loops.
* Track team holiday days.
* Champion team culture: organise socials, birthdays, and internal engagement initiatives.
5) Capacity, Process & Efficiency
* Monitor and flag time-sheet compliance to line managers.
* Track team capacity and support our consulting directors on business capacity for upcoming projects.
* Proactively identify, implement, and monitor processes that improve efficiency across teams.
* Champion the adoption of new tools and workflows, researching solutions and managing roll-out.
6) Marketing & Communications
* Support marketing activity by managing and scheduling newsletter emails and social posts.
* Support business development content and campaign rollouts in collaboration with stakeholders.
* Support marketing reporting and analytics, for example, website, newsletter, and Linkedin data. Gather data, prepare reports and presentations.
* Organise and own logistics for business development events.
7) Consulting Team & Client Support
* Assist project teams with project logistics: venue booking, printing, travel, onboarding freelancers, and liaising with finance.
* Administer client paperwork: signing and tracking NDAs, MSAs, and onboarding documents.
Please note: You will have experience in running day-to-day operations in a fast-paced, professional services office, such as a design studio or marketing agency, or operations in a start-up. Experience running a TV or media broadcast studio is less relevant.
Skills And What You Will Bring
Office and Operational Management Experience
* Minimum of 5 years experience running day-to-day operations in a fast-paced, professional services office such as a design studio or marketing agency environment, or operations in a start-up.
* Responsibility for managing budgets and costs, gathering financial data, and contributing to budgeting/planning cycles.
Tech & Platform Proficiency
* Confident managing cloud-based tools (e.g. Google Workspace, Notion, Slack, Zoom, HubSpot or similar CRMs), including user setup, subscriptions, and troubleshooting.
Process-Oriented Mindset
* Ability to design, implement, and embed processes that improve efficiency, clarity, and collaboration.
Strong Organisational & Project Coordination Skills
* Comfortable juggling multiple tasks, managing logistics, and keeping initiatives on track.
* Able to write clearly and concisely, run internal meetings, liaise with suppliers, and communicate professionally with clients and team members.
Discretion and Reliability
* Experience handling sensitive information (e.g. contracts, budgets, HR matters) with care and professionalism.
Tools
* You will be proficient with Google Workspace, Excel, Keynote/PowerPoint, Slack and task management tools such as Trello.
Energy
* You will bring positive energy that contributes to the studio environment.
* You will be a determined individual who is good under pressure.
* You will have the focus and resilience to ensure tasks are completed.
Marketing Operations Familiarity
* Comfortable scheduling email campaigns and social posts, and supporting basic marketing reporting (e.g. pulling performance stats, managing content calendars).
* Familiarity with Hubspot.
HR or People Operations Experience
* Exposure to recruitment admin, onboarding, benefits, and maintaining HR documentation or platforms.
Event or Workshop Coordination
* Has successfully planned and delivered team socials, workshops or client events.
Experience in a Growing Business or Start-Up
* Comfortable adapting to change and wearing multiple hats in a scale-up or consultancy environment.
1. 26 days of annual leave + bank holidays.
3. Annual performance-related bonus scheme.
4. Health care, dental, and travel insurance.
5. Annual away day and team socials.
Additional Info:
* Reports to: Managing Director
* Location: W10,London, UK.
Process
Your application requires the following:
* CV
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
* Industries
Business Consulting and Services
Referrals increase your chances of interviewing at Sense Worldwide by 2x
Get notified about new Operations Manager jobs in Greater London, England, United Kingdom.
London, England, United Kingdom 3 months ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 5 days ago
London, England, United Kingdom 2 weeks ago
Hounslow, England, United Kingdom 1 month ago
Hammersmith, England, United Kingdom 3 weeks ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 3 weeks ago
London, England, United Kingdom 1 day ago
London, England, United Kingdom 2 weeks ago
TikTok Shop - Senior Fulfillment Operations Manager
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 5 days ago
Hounslow, England, United Kingdom 4 days ago
Manager, Global Response Operations (GRO) Detection
London, England, United Kingdom 2 weeks ago
Manager, Airport Services - United Kingdom LHR
London, England, United Kingdom 4 days ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 2 months ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 week ago
Healthcare Operations Manager, United Kingdom
London, England, United Kingdom 4 weeks ago
London, England, United Kingdom 7 hours ago
Distribution & Product Operations Manager - SoundOn
London, England, United Kingdom 4 weeks ago
City Of London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 3 weeks ago
London, England, United Kingdom 2 months ago
London, England, United Kingdom 1 month ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 2 weeks ago
Divisional Operations Manager - Children's and Community Services
London, England, United Kingdom 1 week ago
Greater London, England, United Kingdom 1 day ago
London, England, United Kingdom 5 days ago
Sales Operations Manager, Devices and Services
London, England, United Kingdom 1 week ago
Operations Manager for Vitamin Well UK & Ireland!
London, England, United Kingdom 6 days ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr