1. Support the management of assigned client budgets, including tracking expenses and preparing updates for internal stakeholders.
2. Coordinate project-specific budget needs with full-time and freelance staff, as appropriate.
3. Assist with production and operations meetings with assigned clients, ensuring professional communication and representation of RWS Global.
4. Help develop and maintain master production timelines in collaboration with Sea Production and other departments.
5. Provide logistical support to the assigned account team and assist with task execution to meet deadlines and quality standards.
6. Assist in the coordination of cast leadership roles, such as scheduling interviews and communicating cabin assignments with vessels.
7. Create and update production-related schedules (e.g., production calendars, rehearsal schedules, wardrobe schedules), if applicable.
8. Coordinate changeover logistics, including communication with internal teams and vessel partners.
9. Organise transport logistics for wardrobe and other production materials.
10. Track and summarise talent survey feedback, preparing it for review and follow-up by relevant team members.
11. Serve as point of contact for scheduling wardrobe fittings and shoe logistics, if applicable.
12. Schedule and help facilitate onboarding/travel meetings, delegating or supporting as needed.
13. Prepare and organise documentation for new show installs with input from internal stakeholders.
14. Monitor and process rehearsal and voyage reports, escalating issues as appropriate.
15. Travel to vessels for installs and changeovers as required (approximately 25% annually).
16. Coordinate logistics for Creative Waves host training days (UK), as needed.
17. Maintain communication with production team members and external manufacturers during the design and build phases.
18. Update Wrike timelines and tasks for new projects, cast and host changes.
19. Coordinate host rotations alongside internal teams on Airtable.
20. Track payment schedules and communicate with vendors regarding production elements.
21. Assist in preparing digital screen content for onboard use (e.g., cast decks).
22. Manage show materials with direction from creatives and designers.
23. Support procurement, invoicing, logistics, and operational workflows to ensure project progression.
24. Act as a liaison between the onboard team and internal production staff.
25. Send embarkation advisories and manage travel communications.
26. Provide in-studio support for product changeovers, including set-up/tape-outs.
27. Assist with or participate in onboard installations as needed.
28. Help document and maintain ‘show bibles’ in collaboration with Creative Teams.
29. Handle day-to-day production needs to ensure show and rehearsal operations run smoothly.
30. Provide consistent communication and support to talent across the fleet.
31. Ensure adherence to policies and procedures set by the client delivery team.
Please Note: While this is an accurate and comprehensive description of the role, the above responsibilities are not an exhaustive list of all duties, skills, efforts, requirements or working conditions associated with the position, and additional tasks may be assigned as required.
QUALIFICATIONS & SKILLS
32. Bachelor’s degree or diploma in Theatrical Production, Arts Management, or a related field, OR 1–2 years of experience in the entertainment, education, or live event production industry.
33. Basic understanding of project or production coordination.
34. Strong problem-solving mindset with a willingness to take initiative.
35. Ability to multitask effectively and manage shifting priorities.
36. Comfortable working in fast-paced environments with tight deadlines.
37. Proficient in Microsoft Office (Outlook, Excel, Teams), Apple platforms (including familiarity with Numbers and Keynote), and Airtable.
38. Strong organisational and documentation skills.
39. Willingness and ability to travel internationally up to 25% of the year.
40. Positive attitude with a high level of motivation, reliability, collaboration, and adaptability.
Additional Qualifications
Ideal candidates may also have:
41. Musical-theatre or music venue experience.
42. Theatrical administration experience (stage management, production management, general management).
43. Cruise ship and/or theme park experience.
44. Competitive salary.
45. Company pension.
46. 25 days’ paid holiday excluding bank holidays.
47. Paid parental leave.
48. Computer (Mac/Windows).
49. Company phone programme.
50. Flexible working (office/remote).
51. Employee Assistance and Wellbeing Programme.
52. Childcare Support Policy.
53. Employer-sponsored vision programme.
Please Note: While this is intended to be an accurate description of the job, this is not an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the position, and other or different tasks may be performed as necessary and assigned.
DIVERSITY AND INCLUSION STATEMENT
Diverse is who we are.
Way more than a box to tick, diversity is core to RWS Global culture. We value it, promote it, protect it, and hire it. All differences are welcome here. We know that each employee’s individual background, life experiences, knowledge, self-expression, and capabilities contribute to our culture, reputation, and achievements.
So, bring all of who you are—no questions asked.