Overview
Join to apply for the Spa Team Leader role at Center Parcs UK & Ireland
Aqua Sana Forest Spa is an award-winning spa offering a combination of experiences, products and treatments. Each spa – one at each Center Parcs location – is uniquely designed, with up to 25 spa experience rooms to explore. There is also an extensive range of face and body treatments available to book, carried out by expert therapists using products from the finest product houses including Elemis, Comfort Zone and VOYA. Aqua Sana Forest Spa is extremely popular and is accessible to both guests staying on the Village as a Center Parcs guest, and external guests who visit Aqua Sana Forest Spa during Spa Days and Spa Breaks.
SPA TEAM LEADER | £14.77 per hour
Responsibilities
* In this role, you will work in conjunction with the management team to assist in the smooth running of the Aqua Sana Forest Spa.
* Supervise spa colleagues on a day-to-day basis and ensure the smooth running of the unit; escalate issues to the relevant manager as needed.
* Deliver excellent guest service and maintain high standards while adhering to all health and safety guidelines as set out by the company.
* Provide lifeguard cover as required.
* Work as part of a team with an outgoing, motivated leadership style and enthusiasm at all times.
Hours of Work and Location
You must be able to reliably commute to Center Parcs Longleat Forest, as it is not easily accessible by public transport. If you plan to use public transport, plan your journey accordingly.
You will be contracted to work 150 hours per 4-week period on a flexible basis. This means that days and hours could vary each week, but you will always receive at least your contracted hours each period. The village is open 365 days a year, so working hours will include public/bank holidays and during Christmas and/or New Year on a rota basis.
About You
You will be engaging and naturally helpful with excellent communications skills. You will work well on your own initiative as well as within a close team environment.
Essential requirements
* Excellent verbal and written communication skills
* Strong organisational skills and attention to detail
* Valid IWS / RLSS National Pool Lifeguard Qualification
* Previous experience of working within a similar role or spa industry
* Previous experience of working in a customer service environment
* Ability to build relationships at all levels
* Friendly, genuine and warm towards guests and colleagues
Desirable requirements
* Experience as a lifeguard
* First Aid qualification
* Pool Plant Operators certificate
* RLSS Trainer Assessor
About The Benefits
* Colleague Bonus Scheme
* Pension Scheme with Life Assurance
* Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers
* Free use of our leisure facilities
* Discounted Center Parcs breaks
* 20% discount in our restaurant and retail outlets
* Access to Perks at Work Portal - offering a wide range of retail and leisure discounts
* An Employee Assistance Program - providing support on financial, health and legal matters
* Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications
Closing date: 4th September 2025
Interviews to be held: Ongoing
Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.
Follow us - Facebook | LinkedIn
At Center Parcs, everyone’s welcome. We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Management and Manufacturing
* Industries
* Hospitality
Referrals increase your chances of interviewing at Center Parcs UK & Ireland by 2x
#J-18808-Ljbffr