Company Description
This position is part of the Global Technology Infrastructure & Operations (GTIO) - Restaurant Network Products (RNP) team, where our mission is to deliver modern and relevant technology that supports the way McDonald's works. We provide best-in-class foundational technology products and services, with a core focus on the restaurant network globally.
Reporting to the Sr. Technical Product Manager, the Network Engineer will be responsible for monitoring network performance, identifying and resolving network issues, and implementing network security measures to protect the organization's data and systems.
Job Description
Ideal Candidate should possess strong analytical and troubleshooting skills, with a focus on investigative techniques. As a subject matter expert in Juniper and Meraki network solutions, the candidate will design and deploy innovative network solutions that enhance service performance, durability, cost-effectiveness, and security. Additionally, the candidate must excel at managing stakeholder expectations and resolving conflicts, demonstrating a proven ability to thrive in agile environments (Daily Scrums, management of Backlogs, Sprints, and User Stories, JIRA and Confluence, is preferred) while delivering exceptional service to both internal and external customers.
Responsibilities:
* Develop, manage, and implement a network infrastructure supporting restaurant operations, including point-of-sale systems and other critical applications
* Manage and maintain network hardware such as routers, access points, switches, and firewalls
* Troubleshoot, test, implement, design, deploy, and maintain network configurations and traffic flows
* Collaborate and strategize with fellow engineers to apply best practices and develop solutions leveraging the latest network technologies
* Drive proof of concepts and conduct feasibility studies for business requirements
* Stay updated on emerging technologies and propose their application in current and future projects
* Communicate project health, risks, and issues effectively to stakeholders and management
* Identify and manage changes through appropriate review mechanisms
* Work effectively in an agile environment
* Provide urgent support and troubleshooting outside of regular hours
Extensive experience required in:
* Routing and switching technologies supporting large networks with hundreds of sites
* Meraki and Juniper L2&3 switch installation, administration, and management
* Configuration and management of Meraki and Juniper security appliances
* Configuration and management of Meraki and Juniper wireless solutions and access points
* Knowledge of Meraki Dashboard and Juniper Mist Dashboard with experience using configuration templates
* Understanding of networking protocols such as OSPF, BGP, VTP, TCP/IP, DNS, DHCP, LAN/WAN, and VPN design
* Experience with Palo Alto firewalls and Palo Alto Prisma (cloud-based)
Company Description
McDonald's accelerates growth through its Accelerating the Arches strategy, focusing on customers and employees. We are recognized on lists like Fortune's Most Admired Companies and Fast Company's Most Innovative Companies.
Our Global Technology organization aims to be a leading omni-channel restaurant brand, enhancing experiences through digital advancements including AI and edge computing.
Join us to address large-scale tech challenges and collaborate with global teams, creating rewarding career opportunities for technologists. See how our technology supports the Accelerating the Arches strategy on our Global Technology Technical Blog.
Why Join Us?
* Innovative Environment: Support infrastructure for digitization and develop industry-leading technology using AI and edge computing.
* Global Impact: Collaborate on large-scale tech challenges worldwide, creating exciting career paths.
* Recognition: Work for a company recognized for innovation and admired globally.
Qualifications
* Cisco Professional Level Designation (CCNP Enterprise, CCNP Security, CCNP Data Center, etc.)
* Diploma or Bachelor's degree in Computer Science or related field is a plus
Additional Information
At McDonald's, People from All Walks of Life...
People are at the heart of everything we do. We embrace diversity and are committed to an inclusive culture that allows people to be their authentic selves, helping us serve our customers better. We have a proud heritage of diversity and representation, which gives us strength.
We do not tolerate inequality, injustice, or discrimination of any kind. As a large employer, we are dedicated to community involvement, helping develop skills and aspirations to empower individuals in their careers, whether at McDonald's or elsewhere.
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