Job Summary
The following are the core responsibilities of the medical secretary. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels. To provide an efficient audio and word processing service for the GPs and health professionals as required. Attention to detail is essential as is the ability to multi-task and be flexible to the needs of the role and to provide a reliable and friendly Primary Health Care Service
Primary Responsibilities
Typing referrals, private letters, reports and other documents.
Liaising with external agencies such as hospitals and community services.
Process private applications for claims, benefits, insurances and SARS. Keeping spreadsheet up to date for all private work undertaken
Regularly check and maintain email inbox
Distribution of labs
Maintain accurate referral and medical report spreadsheets
Book private medicals
Use of multiple systems EMIS, DOCMAN, ERS, IGPR, LEAXACOM, ACCURX
Deal with patient telephone enquiries in an efficient, polite and professional manner
Support clinical and admin staff with tasks
File reports, clinic letters and patient correspondence electronically via DOCMAN
Copy notes
Manage ERS worklists
Accurately input data into patients healthcare records as necessary
Manage all administrative queries as necessary
Check secretary in post tray and action documents in tray.
Maintain a clean, tidy, effective working area at all times
General administration
Personal Profile
The ability to stay calm and work under pressure
Effective team member
Positive
Enthusiastic
Flexible, adaptable and able to plan ahead
Set high standards and take pride in work
Methodical and accurate
Flexibility to support team members, when necessary, in order to provide holiday and sickness cover whenever possible.
General Administration
Dealing efficiently with Tasks from Doctors and clinical staff regarding patients.
Ad-hoc tasks to support the doctors and the wider team
Training
It is important to attend in-house training events
Confidentiality
Practice ethics and the confidentiality of patient records/treatment etc to be adhered to at all times
Salary: Depending on experience
Job Types: Part-time, Permanent
Pay: £12.35-£12.50 per hour
Expected hours: 15 – 30 per week
Work Location: In person