Posted: 23h ago
The role
We are currently working with a local authority who areseeking an experienced
Lettings Officerto join their team on a temporary basis. This is an excellent opportunity for a housing professional with experience in social housing lettings and allocations to support the delivery of an efficient voids and lettings service.
Key Responsibilities of a Lettings Officer:- Manage the end-to-end lettings process for vacant properties.
- Advertise properties and allocate homes in line with housing policies and nomination agreements.
- Conduct applicant assessments and verify eligibility for housing.
- Liaise with local authorities, applicants, and internal teams to progress lettings.
- Arrange and conduct property viewings where required.
- Make offers of accommodation and complete tenancy sign-ups.
- Ensure void properties are re-let within target timescales.
- Maintain accurate records and update housing management systems.
- Monitor performance against lettings and void turnaround targets.
- Provide excellent customer service throughout the lettings process.
- Work closely with Housing Officers, Voids, Repairs, and Income teams to ensure a smooth customer journey.
Essential Requirements- Previous experience in a Lettings Officer, Allocations Officer, Housing Officer, or similar social housing role.
- Knowledge o...
