24.50hrs p/w; Sun 07:30 - 14:00; Mon 15:00 - 18:30; Tue 14:00 - 17:00; Wed 09:00 - 15:30; Fri 09:00 - 15:30
To be a successful Delivery Manager, you will lead and inspire your team to prioritise outstanding stock processing, stockroom organisation and achieve performance targets. Every day will be varied, fast paced, challenging but ultimately rewarding. People are at the heart of what we do so your experience in leading, coaching and motivating a high performing team will be crucial to your success. You can count on us to invest in your personal development from day one. Flexible working options are available.
Responsibilities
* Manage a team to deliver outstanding stock processing and stockroom organisation in an environment that is commercial, operationally efficient, safe and where performance targets are achieved.
* Demonstrate a hands‑on approach for all operational activities by working alongside the team, supporting the sales floors and store management team when needed.
* Create an atmosphere where supporting, motivating and inspiring your team to be at their best is at the core of everything you do.
* Ensure smooth running of the stockroom processes by continuously improving, identifying and solving problems – driving the highest stockroom and stock processing standards.
* Always strive to ensure our beautifully presented stock is available to our customers as soon as possible.
Qualifications
* Passionate about customers, people and products; this passion and energetic approach inspires and motivates others.
* A team player who works best in a results‑driven, fast‑paced, challenging environment; able to adapt to change quickly and bring others on board.
* A great communicator who can work naturally with people at all levels, staying calm and approachable even under pressure.
* Problem‑solving, decision‑making and innovative ability to challenge processes and generate ideas to move the business forward.
* Confident when dealing with people issues.
* Effective multitasker able to plan, organise and prioritise workload.
* Experience in working towards productivity‑related performance targets is desirable but not essential.
Benefits
* Fantastic rewards for achieving great results.
* 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (when purchased through NEXT).
* 10% off most partner brands & up to 15% off Branded Beauty.
* Sharesave Scheme.
* 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work.
* Early VIP access to sale stock.
* Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform.
* Access to fantastic discounts at Staff Shops.
* Digital GP and other free health and wellbeing services.
* Life assurance.
* Discounted health plan for you and your family.
* Financial wellbeing support.
* Apprenticeship qualification (England stores only).
* Direct to Work – Discount online and in‑store, collect your items the next day for free from your place of work or local store.
* Support networks and Wellhub gym membership discounts.
Equality & EEO Statement
In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not typically considered for Sponsorship under the Skilled Worker route due to Home Office requirements on skill level not being met. Candidates are therefore encouraged to consider their own right to work options; no sponsorship offered.
Workplace Adjustments
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. If you need support with your application due to a disability or long‑term condition, please contact our team.
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