Overview
As a Senior Specialist CHC Assessor, you will lead on Decision Support Tool (DST) assessments to determine eligibility for NHS Continuing Healthcare funding. You’ll also manage complex cases, including disputes and joint funding solutions, while supporting individuals and families through the assessment process with empathy and professionalism.
You’ll work closely with internal teams, care providers, and local authority partners to ensure appropriate care packages are in place—whether or not individuals meet CHC criteria. Your role will also include conducting Section 117 reviews and contributing to service improvement initiatives.
Responsibilities
Contribute to the delivery of a highly effective Adult Social Care service in an efficient manner. Responsible for professional supervision and overseeing a small number of social care staff ensuring good practice within the service which includes training, coaching and mentoring skills. Provide oversight, professional advice and guidance to the team whilst maintaining a complex case load and demonstrating expert and effective practice in complex situations managing higher levels of risk in a way that ensures the safeguarding and welfare of individuals.
In collaboration with senior colleagues and Team managers this role is pivotal in supporting the Team to empower Medway residents to maintain their independence through early interventions that provide holistic, person-centred strength-based assessments and interventions. Ensure that the quality assurance framework is implemented and take an active role in audit activity including making sure areas of service improvement are actioned.
Accountabilities and outcomes
Provide a high-quality resource of professional social work knowledge and expertise to a team of Social Workers, to assist the team in ensuring that it carries out its core tasks to a high standard.
Take an active lead role in service and staff development, identifying areas needing improvement, presenting and implementing action plans which will facilitate optimal performance and encouraging positive within supervision. This includes actively promoting and supporting Social Work students and social work apprentices within the team.
Provide quality formal and informal supervision to both qualified and unqualified staff, ensuring the team\'s performance and quality meet and maintain excellent standards, and developed as needed. This may include developing tailored action plans for individual team members.
Ensure the delivery of high-quality, person-centred care and support, taking a holistic whole family approach to ensure that the person’s needs are met and identify any impact on family members or others in their support network.
Work closely with colleagues within the council and partners ensuring that person centred outcomes are met in ways which utilise available resources as effectively as possible within budgetary constraints.
Represent the local authority in a range of key meetings, panels, and groups, ensuring follow up on agreed actions and work closely with colleagues within the council and external partners ensuring that person centred outcomes are met in ways which utilise available resources as effectively as possible.
At the discretion of the Head of Service, such other activities as may from time to time be agreed consistent with the nature of the job described above.
Key Corporate Accountabilities
* To work with colleagues to achieve service plan objectives and targets.
* Lead and coordinate CHC assessments and reviews (virtual and face-to-face)
* Manage a clinical caseload from assessment to resolution
* Collaborate with stakeholders to arrange care packages and placements
* Provide specialist advice on CHC, S117, and joint funding pathways
* Maintain accurate records and support data reporting and governance
* Contribute to performance targets and service development
* Support training, induction, and continuous improvement efforts
To understand and actively keep up to date with GDPR responsibilities, including completing regular refresher training.
Safeguarding is everyone’s responsibility: all employees are required to act in such a way that safeguards the health and well-being of children and vulnerable adults.
As a corporate parent, all council employees are responsible for ensuring the well-being and positive outcomes of Medway’s care-experienced children and young people.
To participate in the Performance Appraisal process and contribute to the identification of own and team development needs utilising the Career Progression Framework.
Accountabilities to Adults we work with
* Be a good listener.
* Be non-judgemental.
* Be responsive.
* Be understanding.
* Be honest.
* Be focused.
* Be realistic.
* Be a good time keeper.
* Be resourceful in your approach.
* Be ambitious and professionally curious for adults with care and support needs and promote others to share the same drive.
‘Make no decision about me without me.’
Organisation
This role reports to the Team Manager. The post holder will have line management responsibility. The post holder will be required to liaise with all stakeholders both internal and external to the organisation.
Working Style
HYBRID - a flexible working arrangement whereby an employee can undertake their work either in the office and/or partially or mainly from home on a temporary or permanent basis.
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