People and Culture Assistant Location: The Prince of Wales Hospice, WF8 4BG Salary: £25,300 (FTE) Hours: 22.5 – 30 hours per week (including regular weekend working) We are looking for a People and Culture Assistant to join our team and play a key role in supporting both our reception service and People and Culture function. At The Prince of Wales Hospice, we provide specialist palliative care in a supportive and respectful environment. Our 14-bed inpatient unit, located just minutes from Junction 32 of the M62 in Pontefract, also offers outpatient and community services, including a successful Lymphoedema clinic. About the Role This is a varied and hands-on role where you will work closely with our Volunteer Coordinator in coordinating a professional and welcoming reception service through the support and organisation of reception volunteers. You will manage rotas, provide guidance and training, and step in to provide reception cover when required (particularly on weekends). Alongside this, you will provide high-quality administrative support across the People and Culture function, ensuring HR systems, records and processes are maintained accurately and confidentially. You will play an important role in supporting both employees and volunteers, helping to create a positive and supportive working environment. To succeed in this role, you will: Have experience in administrative or office-based roles Have experience providing customer-facing or reception services Be highly organised, with the ability to plan, coordinate and manage rotas effectively Have excellent communication skills, with the ability to engage professionally and compassionately with a wide range of people Be confident using IT systems, including Microsoft Office and HRIS Have strong attention to detail and the ability to manage confidential information appropriately Be able to prioritise workload and manage competing demands Have a proactive, solutions-focused approach Be willing and able to provide hands-on reception cover during weekends Why You’ll Love Working With Us: In our most recent staff survey: All of our staff felt they make a real difference and are proud to work for the Hospice 97% of employees said they enjoy working with our team Benefits include: 27 days annual leave plus bank holidays (pro rata) Enhanced sick pay and contributory pension scheme Flexible and hybrid working arrangements (where appropriate) Staff wellbeing support, including Employee Assistance Programme Eligibility for Blue Light Card discounts Discounted on-site meals during working hours (at the Hospice only) Discounted local gym memberships Ongoing training and career development opportunities Annual salary review For more information or an informal chat about the role, please contact Jade Dickinson, People and Culture Manager: jdickinson@pwh.org.uk 01977 708868 Closing date: Sunday 17th May at 11:59pm We are conducting interviews throughout the listing and may close applications early. Please note that we are unable to offer visa sponsorship for this role. Applicants must have and provide the Right to Work in the UK. Any job offer will also be conditional upon a satisfactory Disclosure and Barring Service (DBS) check and 2 references.