Overview
We’re partnering with a growing residential operator to appoint an experienced Operations Manager to support the day‑to‑day running of a UK residential portfolio.
Working closely with the Operations Director, this role will act as a senior operational lead across property management, compliance, service delivery and team support, helping drive operational performance across a mixed PRS/BtR portfolio.
Key Responsibilities
* Support day‑to‑day portfolio operations across residential assets.
* Act as a senior escalation point for operational, customer and compliance matters.
* Oversee health & safety and statutory compliance across the portfolio.
* Lead operational audits and support continuous improvement initiatives.
* Work closely with property management and asset management teams to maintain high service standards.
* Support team performance, workload management and operational consistency.
* Assist with systems implementation and process improvement projects.
Qualifications
* Proven residential property management experience within PRS, BtR or mixed‑use portfolio.
* Strong operational and compliance knowledge, including H&S and risk management.
* Confident managing multiple priorities in a fast‑paced environment.
* Strong stakeholder management and communication skills.
* Experience working with property management systems and compliance platforms.
* Willingness to travel to Birmingham and other UK locations when required.
This is an excellent opportunity to join a growing business in a hands‑on operational leadership role with genuine long‑term progression potential.
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