As a Sales Support Administrator in our office, you will be expected to:
* Handle all customer enquiries and queries throughout the sales process
* Maintain a high standard of customer satisfaction
* Listen to customer requirements and present appropriately to make a sale
* Maintain and develop relationships with existing customers in person and via telephone calls and e-mails
* Liaising with the Sales Manager and assisting with any tasks they require
* Maintaining stock control
* Seeing each sale through to completion and delivery
* Making sure all documentation and paperwork are up to date throughout the sales process
* Communicating effectively with other departments to ensure smooth day-to-day operation
* The ability to multitask with more than one sale ongoing at any one time
* Experience in the metal and steel industry would be an advantage