Working hours: Monday - Friday, On-Site, 0830 - 1700
About Pilgrim Foodservice
Pilgrim Foodservice is a growing, family-owned foodservice business based in Boston, Lincolnshire, supplying hospitality and catering customers across the UK. With over 330 colleagues nationwide and continued investment in our prepared veg facility and purpose-built butchery, we now offer more than 5,000 product lines across fresh produce, chilled, frozen and locally sourced ranges.
Digital ordering is central to our commercial success, with nearly 80% of customers placing orders online. Our website is a primary sales channel, not just a marketing tool.
The Role
We are seeking a commercially driven E-Commerce Executive to take ownership of our online trading performance.
The E-Commerce Executive will manage the day-to-day operation of our e-commerce website, optimise the digital customer journey, and use data-driven insight to increase online sales, conversion rate and customer engagement.
This is a hands‑on digital role with real commercial impact, ideal for someone experienced in website management, online merchandising and performance optimisation.
Key Responsibilities for an E-Commerce Executive
* Manage the day‑to‑day operation of the e‑commerce website, optimising product listings, category pages, landing pages, digital brochures and promotional content.
* Ensure all product information, pricing, imagery and availability are accurate, consistent and regularly quality‑checked to maintain a strong customer experience.
* Improve on‑site search, navigation and SEO (including structure, metadata and redirects) to enhance visibility and usability.
* Monitor and analyse key performance metrics such as traffic, conversion rate, average order value and revenue, producing clear insights and reports.
* Implement data‑led improvements to content, functionality and the overall customer journey, including coordinating photography and digital assets where required.
Skills & Experience
* Proven experience in an e‑Commerce or a digital marketing role
* Strong understanding of e‑commerce and digital marketing tools.
* Experience using web analytics tools and Excel for reporting and performance analysis.
* Commercially aware, detail‑focused and comfortable working in a fast‑paced environment.
* Clear communicator with a practical, results‑driven mindset.
Why Join Pilgrim Foodservice?
We are growing fast! As E‑Commerce Executive this role offers an exciting opportunity to shape and grow a high‑performing online sales channel within an established and expanding family‑owned UK foodservice business. You will have genuine ownership, visibility and influence in a company where digital performance directly drives revenue growth.
Apply today
For immediate consideration. Have any questions? Please contact recruitment@pilgrimfoods.co.uk
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