This role provides remote and flexible working as well as working within the Council Offices, subject to business need.
Description
The Resources Casework Team are looking for a confident, approachable and organised individual to complement the established team who provide HR support to the Council. Covering the entire employee lifecycle the responsibilities include pre-employment and compliance checks such as DBS and health surveillance, managing staff change processes, arranging training, maintaining accurate staff records and responding to a wide range of HR related queries.
About this role
Providing HR support for less complex tasks which require some understanding of relevant processes, regulations and legislation. Resources Caseworkers must ensure attention to detail, accuracy and customer focus to enable the highest possible standards of support and advice to resolve requests.
The successful candidate will be able to demonstrate skills and experience in the following:
* Working in a customer focused, support service role with good admin skills
* Ability to analyse and respond to requests and understanding when to escalate a case
* Ability to be accurate, detailed and professional in approach to work
* Maintain confidentiality
* Ability to deliver high standards and good customer service.
* Strong IT skills including Microsoft and HR related systems, ability to learn new systems quickly.
* HR experience would be advantageous
* Good communication skills, recognising when different communication methods are needed.
If you believe you have the qualities that we need to take us forward, we would like to hear from you.
For an informal discussion about this position
For more information or an informal discussion, please contact Karen Brown on 01621 732824 or email karen.brown@maldon.gov.uk and read and download thejob description .
Please note: All interview notifications will be sent via e-mail. Please ensure you provide an e-mail address so that we can make contact with you. If email is not suitable to you because of additional needs, please make us aware so we can support you through this process fairly on 01621 854477.
Unfortunately, due to the number of applications we receive, we are unable to respond to all applications. Therefore, should you not hear from us within 3 weeks of the closing date, please assume you have been unsuccessful.
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