Planner / Scheduler
Searching for a Planner / Scheduler. You will be reporting to direct delivery manager you will be responsible for the scheduling of work for a team of mobile engineers within a geographical region ensuring jobs are scheduled to mobile team in a timely and workable manner.
Working as part of the scheduling planning team, taking responsibility for a geographical region ensuring jobs raised from site via the client call desk and are scheduled to mobile engineering team in a timely way, reacting to urgent jobs as and when they come in to ensure attendance, ensuring mobile team are fully utilised, other admin duties such as planning team holidays.
Responsibilities for Planner / Scheduler:
Develop a good understanding of the mobile FM team and their delivery of work.
Develop a good working relationship with team leader and mobile technicians within your designated region.
Ensure good levels of communication are in place between your self and all other team members both by Email and verbally.
Have a good understanding of IT systems Excel is a must Vnexus is desirable but will be taught if not.
Develop a good knowledge of the skill base and ability of the mobile engineers within your region
Ensure jobs are allocated to the mobile team in a timely manner to achieve agreed SLA
Ensure daily workable schedule is in place for each engineer your region.
Understand the importance of and ensure each engineer has a full daily work schedule
Develop ...